- Oversee the design, implementation, and maintenance of IT systems, ensuring alignment with business objectives.- Provide technical support to users, resolving complex issues efficiently.- Manage and monitor IT infrastructure, optimizing performance and reliability.- Ensure the security of IT systems, implementing best practices and proactive measures.- Develop and implement disaster recovery plans, safeguarding data integrity.- Maintain compliance with IT regulations, ensuring operational standards are met.- Lead and motivate IT staff, fostering a collaborative team environment and overseeing daily activities as a Team Lead.- Manage project timelines, budgets, and resources to deliver projects on time and within scope.- Communicate effectively with senior management and other stakeholders, providing updates on project status, risks, and milestones.- Stay up-to-date with the latest IT trends, continuously enhancing strategic planning and innovation.

- Introduced and implemented changes to streamline ticketing system and overall better communication with clients.- Managed large IT infrastructure projects for new and existing customers.- Managed the Service Desk team and brought client retention and ticket resolution time down.- Through these changes i was able to increase revenue to the company by 25%

Built and maintained IT infrastructure to support business operations domestically and internationally.

Small IT and Custom Audio Systems designer and installer. Successfully completed small and large IT and home Theatre jobs for clients ranging from home users to small businesses.

Network Setup and troubleshooting.Desktop support for windows.Security Video monitoring systems setup and installation.Home Audio and video implementation.Project Management.