Nathan Murray Email & Phone Number

Regina, Sk

• Responsible for prioritizing and assigning development work to lending application product teams• Aligns and sequences product development considering corporate priorities, stakeholder input, and product maintenance needs• Maintains detailed knowledge of lending processes and how they integrate with our complex suite of lending applications• Leads demonstrations of functionality to product stakeholders• Primary contact and negotiation point for prioritization with product stakeholders

Regina, Sk

• Primary contact in IT for our Operations Division and Operations Education Managers• Negotiated and brokered services on behalf of IT with business leaders and stakeholders• Facilitated problem definition discussions and workshops with Operations and cross-divisional groups• Represented the interest of business stakeholders within IT during project execution and for services provided• Maintained relationships and communicated regularly with Operations, Finance, Change Management, IT, and several other groups to ensure efficient and informed business operations• Managed intake process for small items of work with the Business Relationship Management team and all IT products, assessing impact and value to determine priority• Strong advocate for Operations and approached solutions with an enterprise view• Creator and reviewer of critical communications and IT presentations to internal and external parties

Saskatchewan, Canada

• Provides third level support for FCC’s Business Process and Technology Transformation Program, managing the resolution of over 35 high severity incidents• Collaborates and partners with business stakeholders, end users, and technical staff• Requirements documentation and management• Works with Organizational Change Management and Credit Policy on communication to FCC staff on defects, work-arounds, fixes, and process reinforcements• Resolution based focus with 100% accountability, following through until desired results are achieved• Provides solutions to business objectives and corporate priorities technical capabilities• Improved process and efficiency through the management of the redesign of forms critical to FCC lending

Truro, Ns

• Assessing, analyzing, and processing financing applications• Adapting services, products, and communication styles to meet the needs of different customer segments• Organized and implemented software demonstrations, resulting in sales increases• Loan administration, portfolio monitoring, and management services• Office lead and organizer for Truro Drive Away Hunger Tour (2011)• Market research, with respect to lending competition and real estate sales• Self-directed and team work

Truro, Ns

• Chaired the Students’ Union Review Board; responsible for reviewing and improving the constitution and overall operation of the Students’ Union• Organize and document all meetings with the executive team • Oversaw, led, and worked with a team of four other executive• Initiated, planned, organized, and executed several projects, events, and fundraisers• Implemented process and efficiency improvements with internal operations• Presenting, reporting, and collaborating on operations matters to senior administration at NSAC and other stakeholders such as the Student Representative Council and Students’ Union Review Board