Nathan Murray Email & Phone Number

Regina, SK

• Responsible for prioritizing and assigning development work to lending application product teams
• Aligns and sequences product development considering corporate priorities, stakeholder input, and product maintenance needs
• Maintains detailed knowledge of lending processes and how they integrate with our complex suite of lending applications
• Leads demonstrations of functionality to product stakeholders
• Primary contact and negotiation point for prioritization with product stakeholders

Regina, SK

• Primary contact in IT for our Operations Division and Operations Education Managers
• Negotiated and brokered services on behalf of IT with business leaders and stakeholders
• Facilitated problem definition discussions and workshops with Operations and cross-divisional groups
• Represented the interest of business stakeholders within IT during project execution and for services provided
• Maintained relationships and communicated regularly with Operations, Finance, Change Management, IT, and several other groups to ensure efficient and informed business operations
• Managed intake process for small items of work with the Business Relationship Management team and all IT products, assessing impact and value to determine priority

Saskatchewan, Canada

• Provides third level support for FCC’s Business Process and Technology Transformation Program, managing the resolution of over 35 high severity incidents
• Collaborates and partners with business stakeholders, end users, and technical staff
• Requirements documentation and management
• Works with Organizational Change Management and Credit Policy on communication to FCC staff on defects, work-arounds, fixes, and process reinforcements
• Resolution based focus with 100% accountability, following through until desired results are achieved
• Provides solutions to business objectives and corporate priorities technical capabilities

Truro, NS

• Assessing, analyzing, and processing financing applications
• Adapting services, products, and communication styles to meet the needs of different customer segments
• Organized and implemented software demonstrations, resulting in sales increases
• Loan administration, portfolio monitoring, and management services
• Office lead and organizer for Truro Drive Away Hunger Tour (2011)
• Market research, with respect to lending competition and real estate sales

Truro, NS

• Chaired the Students’ Union Review Board; responsible for reviewing and improving the constitution and overall operation of the Students’ Union
• Organize and document all meetings with the executive team
• Oversaw, led, and worked with a team of four other executive
• Initiated, planned, organized, and executed several projects, events, and fundraisers
• Implemented process and efficiency improvements with internal operations
• Presenting, reporting, and collaborating on operations matters to senior administration at NSAC and other stakeholders such as the Student Representative Council and Students’ Union Review Board