Logistics operations manager of a global journey management solution company based in Sweden who takes queuing to the next level in it's hardware and software solutions.# Reduced inventory shrink levels from 2.3% to under 1% COGS and have maintained shrink percentage over the past fiscal year.# Created project management forecasts and plans based on sales forecasts and historical usage achieving a 96% forecast accuracy compared to actual demand.# Appointed the project management leader for creating and updating the Quote to Cash process through all the departments.

Operational leader of a welding supply wholesale company with seven branch distribution centers across the US. Improving operational performance of the warehouse operations and logistics for the next growth stage of this company.# Successfully implemented barcode scanning / order picking software across 5 warehouses.# Restructured warehouse operations including standard operating procedures, warehouse best practices, and labor management.# Implemented cycle count procedures and accountability after an 8 year absence of any inventory integrity.# Started the implementation of basic warehouse metrics assigning accountability to all GM of each location resulting in a 16% error rating drop within one month.# Conducting hands-on training of novice warehouse manager and inventory control manager.# Wrote Techniweld’s first Quality Manual.# Report directly to the Executive Committee.

Plan, direct, and coordinate the operations of an internationally growing information technology reseller. Formulate policies and standard operating procedures with the company, managing daily operational activities, and planning use of materials and human resources toward maximum productivity. Managing the activities of the company support activities, facility maintenance and security, warehouse operations, and engineering operations. Determine needs, reducing costs, and analyzing areas requiring improvement. Establish and implement operations goals, procedures, and policies.OPERATIONS MANAGEMENT# Decreased operational expenses by $32,000 this year through quarterly performance audits and analysis.# Led the operations in assisting the company to grow from $16.5M to $32M within a year.# Drove strategic initiatives through Lean objectives increasing productivity by 13%.# Established e-Waste Recycle program generating $5000 per month average.# Led implementation of ERP / WMS platform within company working with off-site consultant.# Created and implemented company standard operating procedures and quality manual.# Negotiated all vendor freight & small parcel contract pricing reducing overhead an average of $13,000 per month.# Managed three departments simulataneously (Logistics, Warehouse, IT Engineering)PROJECT MANAGEMENT# Managed warehouse build out for 3PL facilities and internal inventory growth.

Consistently delivered exceptional results simultaneously managing all aspects of the distribution facility and purchasing department of a China based hardwood and laminate flooring manufacturer with a US headquartered location in Atlanta. MANAGEMENT# Managed both the distribution facility and the purchasing department# Responsible for employing and terminating employee pool of warehouse team members# Reported to C-level executives all facility activity and progress reports# Wrote and implemented the SOPs for the distribution facility and the purchasing department# Created training program to familiarize new hires inventory differences and remembering SKU descriptions# Reduced labor cost by 25% creating a mix of employees that were temporary and permanent work force# Redesigned receiving and picking operations to incorporate ABC inventory increasing utilitzation 5% to 97.2%# Directed the successful start-up of a new facility moving from Kennesaw to Atlanta# Decreased maintenance cost of warehouse equipment with preventative maintenance program of equipment# Increased new facility capacity with creative design layout of warehouse and engineering departmentsPURCHASING# Managed purchasing department# Developed contracted relationships with freight vendors and US Customs# Created standard operating procedures for demand planning and forecasting inventory# Negotiated agreement terms and conditions for all shipping and import vendors# Integrated purchasing module that was not being used to increase efficiency in demand planning and forecastingACHIEVEMENTS# Selected to participate in American Production and Inventory Control training for APICS certification# Promoted from Warehouse Supervisor within 6 months of employment

Directed all aspects of an IT Reseller's operation which included distribution, engineering, facility, and security.# Led cross functional focus group in the selection and integration of WMS implementation.# Directed the $150,000 successful expansion of facility that led to achieving within the first quarter a 75% increase in volume.# Implemented command and control doctrine to initiate ISO 9000 and ISO 14000 certification.# Developed and implemented IT auditing process doctrine to increase inventory audit efficiency.# Conceived, created, and launched a new company "Green" recycling program generating $1500 / month on average extra revenue.# Implemented cost controls on labor and material creating transparency on the budget.

Managed print production creation department of project account managers and assisted the management of operations in a print production facility; Approved all projects and reported the progress of each to the operations manager and president; Trained all incoming personnel as well as maintained strict training levels of each account manager; Managed all cost functions of the department; Communicated with cross functional teams of production, warehouse, IT and management to complete each project.# Implemented quality controls reducing invoicing errors by 87%# Created internal / external employee incentives to introduce more revenue.# Conducted operations audit of department and re-engineered processes to streamline mailing and invoicing procedures.# Created operational reports to promote competitive advantage of company.# Managed 100% of account information and data entry for customers.

Led an M60 machine gun team; Conducted real world special operations missions; Maintained morale and safety of team; Led by example.-- Received 3 Army Achievement Medals and five Certificates of Achievement for performance of duty.-- Won Soldier of the Month Board for three consecutive months.-- Received Good Conduct Medal for three years of no adverse actions.