Nathan Rothstein Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, California, Us

Performing on site security operations for the safety of the community.Duties include but not limited to:Operating metal detector as specific locationsPerforming bag searchesMaintaining daily report activities "Eyes and Ears" reporting for sworn staffClerical support and admin duties as required

Newark, California, Us

• Assisting the service advisors; this can include but not limited to: vehicle check ins, client transportation to/from, loaner contact forms, reimbursements, vehicle status updates, and any communication for the advisors.• Service Calendar & Scheduling. I create the majority of the appointments and strategically balance the incoming types of service. (we have a 300mi service radius, 3k clients and have the largest service territory to manage in the country)• I have taken it upon myself to manage the entire loaner vehicle fleet which is 25+ cars. This includes washing, interior cleaning, charging (EV), insurance/registration/plate updates, software updates, topping off fluids and tire pressures. This is the preparation process on every car before it gets loaned out to a client. Along with writing them up for service (flat tires, damages, etc)• I created a system to manage the departments client rental reimbursements. I follow up weekly with the chain of command for clients’ reimbursements. • Keeping an open line of communication myself with clients. This can include setting the appointment, getting pictures, arranging logistics and answering any questions I can without the advisors.• Checking daily for customer care department service pings and tasks in which we are instructed to make contact with clients regarding issues they are having. (sometimes can be 15 from one day to the other)• Setting vehicle Tow’s to and from our location (approx 300 mi in any direction from us)• Track, report and file sublet vendors paperwork, service appointments, client interactions, and various reports as needed. Have cleared up book keeping errors from vendors with the service manager.

Atlanta, Georgia, Us

Below Wing Ramp Agent-Loading/unloading aircraft (baggage, cargo, mail, animals, wheelchairs)-Using various vehicles and equipment from mobile baggage belt loaders to air start units-Assisting with aircraft towing, connection/disconnect tow bars, wing-walking, and ensuring safety is a top priority-Working below wing on various Airbus and Boeing commercial aircraft

Tempe, Arizona, Us

Working from home adjudicating automotive mechanical claims from shops all over the US.• Utilizing tools such as Alldata/Mitchell to confirm and verify labor times, costs and procedures. • Sourcing and checking availability of parts if dealers or shops are unable to get parts in a timely manner.• Confirming vehicle contract coverage and covered/non-covered components, any account notes from customer relations and adjusting anything if needed.• Working with a team of 50+ co workers, managers and seniors to review and approve higher repair cost claims• Reviewing media, invoices, estimates, inspector reports, tech finds and making decisions based on the findings

Greeted and welcomed customers to our dealer and investigate purpose of visit, service needsFollowed service process to check in vehicles, generate repair orders, discuss vehicle needs with technicians andcustomers. Provide estimates and sell repair jobs to get vehicles safely back on the roadUtilized dealer access tools for recalls, extended warranties, and TSB’sWorked with all other departments within the dealer for customer satisfaction is the goal in every directionManaged fleet accounts that had Heavy Duty vehicles including service body trucks, tow trucks and F550+

Nashville, Tennessee, Us

At Firestone:Opening/closing the storeManaging 5 automotive techniciansDispatching work orders to the appropriate technician Lending a hand to techs to help finish a vehicle (this can include tire/wheel work, oil changes, filters) Keeping shop equipment in safe, working order, submitting requests when equipment is downUpdating inventory levels and keeping shelves stocked as neededEstimating recommended work to customers and ordering parts & tiresMaking sure the shop is kept clean, tidy and organized, including proper disposals of chemicals and fluids following EPA guidelines.Ensuring technicians are following all company guidelines (including safe lifts, wheel torque, tire pressures, oil filter and drain plug are tight)Assisting with scheduling hours and ensuring overtime is monitored Service advising on the front counters, checking in customers, inspecting tires on every vehicle that comes in, writing service for repairs/diagnostics.Working closely with the store & area manager to ensure the store runs smoothly and addressing any problems that come up promptly.

Us

Checking in members' vehicles for service and repairs, including updating member informationWorking closely with various vendors for parts and availability within local inventory and warehousesAdvising and selling services and repairs for the future and suggesting what needs to come first keeping safety as a top priority. Keeping members updated with their cars’ status and getting approvals as needed from the members or warranty companies Dispatching work out to 6+ technicians and working closely with the shop foremanManaging multiple vehicles all with different time frames for completion with a variety of services from oil changes to engine replacementsArranging shuttle rides and rental cars for members during repairsInforming members of additional AAA benefits that extend past insurance and road side assistanceParts purchasing/sourcing, returns/refunds and process warranty claims for parts from our vendors. Including but not limited to; receiving parts, keeping accurate counts of inventory, maintaining good supply levels of fluids and commonly used items. Track invoices, core charges, credits and returns.

Service Advisor At Redwood General Tire Pros Redwood City, CAClients bringing in their cars for maintenance, scheduled service, upgrades, tires and alignments. Writing up repair orders for vehicle diagnostics, service and upgrades. Such services, including tires apply to passenger cars, light duty and heavy duty trucks, commercial vehicles and RV's/Motorhomes. Visually inspecting clients' cars vehicles for accurate information to give to the technician. Following normal service intervals and recommended mileages.Keeping clients up to date with their cars' progress and any updates that occur such as parts needed for repairs.Managing multiple vehicles with numerous technicians at the same time. Small jobs for single tires to full engine replacements.Completion of paperwork and proper invoicing of work orders and completion paperwork.Explaining alignment spec sheets

Concord, Ca, Us

Installing home and business security systems from San Francisco to Palo Alto. Small fire systems including smoke and heat and detectors. Carbon monoxide and sprinkler water flow sensors.Such installs including but not limited to multiple keypads throughout the premises, multi level and/or partitioned systems with long wire runs for devices, crawling in attics and crawl spaces.Instructing and setting up mobile applications for customers’ use with remote access from computers, tablets and smartphones.Give system orientation to all users in the house or business and assign user codes to each, if requested.Give professional opinion and advise on device type for a given space or room, what areas will be most likely to gain easy access, and where the device will work the best. These would include but not limited to motion detectors and glass-break detectors.Perform full system tests to ensure all devices work properly.Assist and learn from other higher up technicians with bigger, more complex jobs.Ensure all paperwork for completed and incomplete installs are done correctly.Assist with security camera installs in both home and business, including CCTV and DVR systems. All of which include hard wiring each camera and running them back to the DVR, this includes through walls, ceilings, floors and outdoor weatherproofing as well. Learning and understanding a vast number of tools and how to use them, knowing which tool or bit is needed for any given material. Installing conduit for warehouse roll up doors and drilling small amounts of concrete. Ensuring all installs are up to company standards with proper wiring type, screws and placement of devices are crucial for system operation and prevention of false alarms, and customer complaints.Continuing to expand my knowledge and experience within the company.

San Francisco, Ca, Us

Business Operations- Compliance, Contracts, Budgeting, Inventory of equipment.Partnership Development- Negotiated with local and national vendors to purchase equipment to meet program requirements.- Worked with local schools and non-profits to acquire program space and deliver services.Social Media Marketing- Created copy and multimedia content to publish on social media.- Collaborated with Executive Director to create marketing strategies to engage and increase followers on various platforms.

Worked 2012-2013, 2015 to 2016.• Responsible for day to day shop operations o Schedule customers jobs & contact customerso Maintain showroom• Direct mechanics and installers regarding incoming jobs• Manage shipping department• Point of contact for various parts & supply vendors• Inventory control • Accounts payable/receivableo Oversee invoicing• Collaborate with customers for designing build-outso Stereos, lift/lowering kits, wheels/tires, performance accessories including but not limited to: intakes, exhaust, ecu tuning, lighting and forced induction setups.• Manage eBay and craigslist listings• Market innovations experto Emergency lighting for commercial and law enforcement vehicleso New part releases for vehicleso Emission changes for carb complianceo Performance partso Bluetooth, iPod car kitso OE integration for maintaining factory features when replacing head units

San Francisco, California, Us

Service Drive Concierge• Directed cars coming into service lanes• Greeted customers and checked them in• Prepped cars for service advisors with damage walk arounds, vehicle information sheets which included any fault codes or issues the vehicle is having based on ecu readings, tagged vehicles ready for valets to park• Followed appointment list and separated cars for standby service or emergency basis such as flat tires or check engine lights• Constantly shifted cars forward and into the service lot• Closed out customers invoices with any last questions and future service needsDetailer• New and used cars that were sold got a detail treatment that included a full exterior and interior cleaning, removed any stickers or residue from the factory on new cars• Older cars had a more intensive detailing that included removing oxidation and stubborn dirt to make them shiny and smoothValet• Valeted cars for customer pick ups or service technician requests for vehicles• Kept service lot clear of unparked vehicles and kept keys organized• Mastered double stacker car lifts

*Event planning*Collaborated in the development in teaching of music programs*established partnerships with student body government at george washington high school, roosevelt middle school, presidio middle school, richmond district neighborhood center, st. phillips school, Co-founded and taught the second of five youth initiated music programs that increased the daily attendance and popularity became the go to people for all of the schools events' music needstaught, practiced and created music production techniques that led to final projects with students. (some studio, some live)established a program that all students could come to for musical enrichment that yeilded a higher violence prevention rate tactic

Pilot-In-Training (Ppl-H), Aeronautics/Aviation/Aerospace Science And Technology, General

Business Administration And Management, General

Education record