Nathan Sisneros Email & Phone Number

Dallas, Texas, United States

Provide daily oversight to the activities and overall environment of the Testing and Charging Operations Team Members.Drive continuous improvement across all Testing and Charging processes to ensure operational excellence in repair, receiving, shipping, reconditioning, and inventory.Regularly evaluate each Team Member to provide positive and constructive feedback, assisting in goal setting and achievement, and personal development. Maintain functional knowledge of all processes to support onboarding, cross-training and skill development.Ability to quickly gain a subject matter expert knowledge level of current systems and applications to support program tasks, and to identify, create and communicate appropriate metrics and optics at the Team Member and aggregated levels.Provide product and component forecasting, and interface with appropriate personnel to determine and maintain adequate program stock/inventory levels.Strategically identify areas for process improvement and efficiency, accuracy and cost savings.Serve as an on-site contact for escalated issues having to do with inventory, personnel or customer complaints.Provide budget insight for program specific components.Place importance on each shipment that leaves our distribution center to ensure it reflects the InterstateBatteries brand.Coordinate with customer care to respond to all correspondence involving inbound and outbound shipments.Engage with carriers and suppliers to build trust and prevent delays.Ensure timely shipping performance by reviewing reports daily and creating and sharing clear action plans for performance review.Review shipping metrics and analyze data to make strategic decisions for the business, sharing wins and opportunities all stakeholders.Collaborate with suppliers and other business partners to ensure business goals are being met.Anticipate changes in the business and be prepared to lead projects that will align our Fulfillment network with those foreseeable changes.

Coppell, Texas

-Achieve performance goals and objectives in the areas of productivity, accuracy and expense control, as depicted by the budget-Analyze and conceptualize methodology-Make appropriate improvements to department processes and procedures-Participate in the hiring of skilled associates-Develop individual associate’s skills, standards and morale through training and coaching-Direct, support and delegate tasks as appropriate to an individual associate’s skill level-Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary-Understand and effectively communicate company policies to ensure compliance and consistent administration-Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department’s performance-Compute figures to accurately plan/adjust headcount to meet department’s objectives-Foster communication and teamwork among staff to ensure accomplishment of operational goals-Develop and execute daily and weekly action plans to meet department and Staples Distribution performance expectations-Understand and use Staples Distribution technology (i.e. WMS where appropriate, hardware and software components) and maintain control of department functions and procedures-Represent the Staples Distribution in a professional manner, promoting Staples policies and programs and approaching challenges in a positive manner-Understand all safety procedures; ensure safe work practices are followed and maintain a safe work environment

Grand Prairie, Texas

-Servicing our stores with fast delivery and satisfaction of filling store orders for our customers.-Provide effective workflow and supervision small to medium sized group of hourly employees, ensuring efficient use of labor hours and productivity index while simultaneously employing a continuous process improvement philosophy and maintaining open communication channels. -Monitor daily schedules and adjusts staffing levels according to cross-dock volume. -Apply accountability standards based on KPIs and implements change to continuously improve performance and increase workflow efficiencies. -Facilitate effective and timely communication to employees by being accessible, responsive and resolving issues in a timely manner. -Maintain operational integrity of assigned department, ensures processes are effectively established, followed, monitored and optimized. -Recruit, train and develop staff, and recognize individual and team successes.

Irving, Texas

-Ensuring satisfaction of each customers shopping experience in the store.-Responsible for freight and logistics activities within the store.-Partner with the Store manager and Assistant Store Manager in providing guidance to the logistics team in facilitating training, share positive and constructive feedback, and level of coaching required.-Maintain loss prevention compliance, store visual and merchandising standards. -A Leader on Duty who’s proactively engaging with customers to exceed their needs and generate revenue with a driving sales culture.-Provide an exceptional customer service experience building ongoing customer relationships and be a trusted advisor utilizing selling skills and knowledge that meets the customer needs.

Southlake, Texas

-Provide fast, friendly service by seeking out customers who come into the store showing enthusiasm. Offer a friendly greeting with a smile and make eye contact. Take care of each customer’s needs! Customer service are among of the many high priorities Home Depot ensures when it comes to our customers as we are trained to give the best quality customer service.-Central point of contact for store associates and also provides direct support to the store leadership team-Coordinates and supervises Human Resources functions such as recruitment and selection, compensation, performance management, employee relations and the administrative receptionist duties -Develops associate schedules and assists with hourly staffing, orientation and training processes.Communicates policy and procedure changes to management. -Prepares and presents HR related training material to management and employees. Supports a productive work environment by ensuring maintenance on the hiring kiosk, break room, training room, and communication boards-Counsels management on employee issues, including discipline, evaluations and the enforcement of policies and procedures.-Coordinates and oversees employee morale events.

Pueblo, Colorado Area

-Ensured the highest quality customer service to candidates, sponsors and employers for clients who come in. Participated in hands-on training focusing on customer service.-Responsible for placing contingent labor into integrated, competitive employment; training the individuals on the job and providing the support and supervision to maintain the individuals in employment -Develop employment opportunities and negotiating job placements for people with disabilities and those facing other barriers to employment. -Assess the needs and abilities of individuals, work with local businesses to determine the employer’s needs, design and implement placement plans, training and support strategies to ensure a successful and sustainable work experience.-Possess the ability to motivate, coach and counsel potential candidates to continuously improve work skills.

Pueblo, Co

Board of Directors Member - Board members meet to schedule annual events and programs.Director of Gyms & Fields - Schedule and manage games throughout the season. Coach - Coach and teach adults and children with various disabilities to play organized team play.

Pueblo, Colorado Area

-Provided high quality customer service keeping stores stocked with best quality products aiming customer’s needs. Develop personal and organisational effectiveness with providing the reliable customer service. Completed training focusing on customer service, product information, and being team-oriented.-Lead all warehouse activities including, but not limited to, loading, repackaging, inventory, and maintenance-Safely and efficiently handle and move merchandise using power equipment as needed.-Receive and unload cartons or pallets to out-going depots. Maintain carton count accuracy in the warehouse. Unload cartons from electric conveyor and stack onto trailer.-Locate and remove pallets of merchandise in storage locations.-Utilized various technology vehicles to monitor shipping and receiving inventory.-Process orders quickly and efficiently.

Pueblo, Co

-Possess leadership and communication skills.-Ensured the safety and protection of each player on the team.-Meet certified state requirements by the school district. Complete CPR and First-Aide training and partake in any necessary training or education programs required by the state.-An example for each player to inspire and to work on any improvements needing and make a positive impact on each athlete’s life.-Hold tryouts for students who attend the school observing their skills with trials and practices, then decide who makes the team. -As an organized team, we begin to train the students throughout the preseason process and assign each student specific positions and come up with drills and organized game strategies.-When the season starts, I arrive at every game and guide my team throughout the match-ups. If any necessary changes have to be made during the game, they are implemented. -Involved with camps and clinics, working with individual athletes in skill development activities.

Pueblo, Co

-Provided high quality of customer service maintaining quality product shipped out. Training session completed gaining valuable experience providing customer service and working in a team-oriented environment.-Serve as lead Assembly line technician for commercial air conditioning units and interacts with team members to ensure work is completed according to specifications. -Perform routine preventive maintenance to maintain that production (including forklifts and conveyors) continue to run smoothly.-Inspect, repair, modify and install HVAC equipment including refrigeration and air conditioning compressors, receivers, condensers, chillers, water cooling towers, forced air converter units, pumps, automatic and hand valves, expansion valves and capillary tubes-Use tools running from common hand and power tools, such as hammers, hoist, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices.-Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets.-Maintain related records concerning time, labor and materials; maintain log of tasks performed and write reports as required.

Associate Of Arts (Aab), Business Management

Bachelor Of Science (Bsb/M), Business Management

Master Of Science (Ms/P), Psychology