Nathan Espinoza Email & Phone Number

Centennial, CO

Build automation and control products by using diagrams and BOMs. Perform quality checks of builds to ensure consistency. Provided support to the Inventory clerk to maintain proper levels of components to complete builds.

Perform outbound calls to verify service requests to match consumer with professional.

Monitor performance of an average of 20 people.Provide necessary feedback to ensure quality of serviceWork with various departments to improve methods and overall customer satisfaction

Assisted all training classes to ensure smooth delivery.Managed a team of high quality ccrs and their involvement in supporting the newhires.Trained outsourcing partner in successful training suport.

Maintained client relations by providing excellent customer service.Handled 100-150 calls per dayMade 2nd tier performance in 3rd and 4th quarter Quality Standard

Maintained a clean and well stocked store for great customer satisfaction.Sales Associate of the month, June 2005.Provided excellent customer service both on the sales floor and phone to ensure repeat business.

Trained new employees in food service and presentation.Performed register operations, including running reports and money handling.Closed out registers nightly, documented deposits and locked store.

Provided quick and efficient customer service to existing and potential clients.Compiled paperwork needed to ensure quick turn around times on client's requests.Efficiently maintained client's accounts based on approval.Strong computer skills with 45 WPM touch-type.

Provided excellent customer service by identifying customer's needs and recommending products.Trained new employees in customer service skills and product knowledge.Conducted yearly inventory to accurately track sales.

Associate Of Science, Graphic Design And Multimedia

Bachelors, Animation