Nathan Fernandes Email & Phone Number

Toronto, ON, CA

• Assist students with troubleshooting Wi-Fi and Office 365 account login issues.
• Solve general printing problems, troubleshooting release stations, student printing accounts, refilling paper trays and toners on Xerox printers.
• Provide additional classroom support, helping faculty with ScreenShare, Miracast, and general HDMI connectivity.
• Set up and resolve Multi-factor Authentication (MFA) issues on MS Authenticator, adding increased security on student university accounts.

• Positively represent the Kinesiology program and the student population through the successful delivery of campus tours and calling campaigns.
• Foster an inclusive environment to assist student recruitment in attracting applicants.
• Support partner events such as Raptor 905 camps, OFSAA tournaments, PRIDEFEST, and the Ontario Universities Fair (OUF), marketing the university’s programs, scholarships, and services.

• An extended role within the Student Transition And Resource Team (START):
• Deliver training modules on positive leadership, customer service, and effective marketing practices to a team of 30+ student leaders.
• Host several students and families on weekly campus tours.
• Provide greater background administrative support, assisting with inventory management and shift scheduling.

• Update online Microsoft Teams groups with posting weekly content on crucial dates, university resources, student services, and events.
• Mentor first-year students and answer questions about adjusting to university life.
• Facilitate new student onboarding events and engage with incoming students at program Orientations, campus life and career fairs.

• Promoted digital content to a community of over 3,000 followers across Instagram, X (Twitter) and Facebook platforms.
• Collaborated with other departments and students to create engaging, AODA-compliant content.
• Utilized Hootsuite and Storrito to automate posting stories, in-feed content and reels across social media accounts.
• Created and edited digital content on CapCut, InShot, and Canva.
• Organized department files on Microsoft Word, Excel, PowerPoint, OneDrive, SharePoint, and MS Stream applications.

• Student Spokesperson for the BASc Kinesiology program at the University of Guelph-Humber, ensuring peer voices are heard to instill positive change within the program.
• Collect student feedback and opinions about the Kinesiology program via online surveys throughout the academic year.
• Collaborate with the Kinesiology Program Chair and Academic Advisor to analyze data and find solutions for student concerns.
• Attend Curriculum Committee meetings to vote on sending proposed solutions to the University of Guelph Board of Governors and Senate, a bicameral governance structure responsible for official academic amendments.

Education record

Honours, Bachelor Of Applied Science, Kinesiology

Diploma, Fitness And Health Promotion