I have been recognized as a transformative, best-in-class operations executive with expertise leading dynamic organizational change to achieve operational excellence and increase profitability in the industrial automation and construction industries. As a hands on leader, I create a clear and compelling vision of success and build effective leadership teams to drive the organization to the next level of profitable growth.Growing up in a small mid-western town where I started working at our family-owned banking business at the age of 12, I came to understand the positive impact that building a successful business had on our family and on the community. My military experience as a Marine officer, provided me with the leadership skills necessary to effectively define a vision, develop the strategy and successfully execute a plan to achieve the goal. And, because working in a military environment is both very fast-paced and highly-stressful, I learned to prioritize the most critical tasks and delegate the less critical tasks to the team. Additionally, the military is the optimum "purpose-driven culture" and I have been able to create that same type of culture in organizations where I have worked.In my current role as Vice President of Customer Experience, I have developed a customer-centric organization wherein we are aligning our people, processes and technology to deliver an extraordinary customer experience for multiple customer segments.SELECTED ACCOMPLISHMENTSDeveloped and led a margin improvement initiative that added an additional $2.3M to net income in 2018, and exceeded plan by 130%.Managed an $8M “Independence Project” between three companies and 125 employees, to transition from a shared service model to an independently operated organization, under budget and one year ahead of schedule.Decreased cost per line from $9.42 to $8.31 for 800K lines reducing operating expenses by $800K.