Efficient Project Manager with 12+ years of experience in Unified Communications/Video Teleconferencing. I help companies deliver their Professional Services projects successfully while also aiding in internal process improvement.Some examples include:- As a Services Specialist at ScanSource, I review and updated our internal scope and discovery documentation to expedite discovery and scope generation times which reduced our average turn around time for services quotes by 1 business day.- As a Project Manager at KBZ Communications, I collected and documented the product order process for our hardware sales team which resulted in process improvements that removed redundant tasks and added automation which increased order processing productivity.- As a Project Manager at ScanSource, I worked with our internal Salesforce administrator to create automated processes for following up on hardware returns which freed up our Help Desk Team to increase Ready Time by 10%.I get excited about opportunities where I can help make companies better at service delivery and reporting.I love connecting with new people and opportunities, you can reach me at Nathan.fuller@protonmail.com