- Collaborates with the management team to oversee all aspects of visitor engagement within the Museum's public spaces, ensuring a seamless guest experience. - Leads the Visitor Engagement Guest Specialist team, providing strategic guidance, training, and motivation to consistently surpass lobby membership sales targets. - Upholds a professional and welcoming atmosphere by mentoring a team that reflects the Museum's mission and engages meaningfully with visitors. - Offers supervisory support during all public operating hours, including evening programs and special initiatives such as Free Fridays. - Addresses and resolves guest concerns efficiently, de-escalates complex situations, and escalates critical issues to senior management as appropriate. - Collects and communicates visitor feedback to management, identifying opportunities for process improvements and recommending strategies to optimize operational efficiency. - Assists with recruitment efforts, manages staff performance, provides training and professional development opportunities, and ensures adherence to organizational policies and labor agreements. - Facilitates clear and effective communication among team members, enabling them to deliver exceptional customer service consistently. - Oversees end-of-day financial reconciliations, consolidating attendance and admissions data into detailed daily reports. - Maintains in-depth knowledge of lobby operations and ticketing systems, addressing and resolving technical issues when necessary. - Develops and implements daily staff schedules, ensuring tasks are appropriately assigned to maximize operational effectiveness. - Undertakes additional responsibilities that align with and support the goals of the Visitor Engagement department. - Serves as the primary liaison between Membership Desk Guest Specialists and the broader management team, fostering collaboration and alignment across functions.

Head of the Media Arts Department, adhering to the teaching requirements, principles, and standards of the State of Utah.Classes Taught:Basic PhotographyAdvanced PhotographyDigital MediaDigital Business ApplicationsVideo Production OneVideo Production TwoFilm ConservatoryOther Job Requirements:Photograph + Film School EventsEdit Photos and Video Using Adobe Based SoftwareUtilize Social Media Platforms to Market Individual DepartmentsBridge Connections with Community Stakeholders/PartnerSeek Funding Opportunities

- Printing Digital Images on Various Printers- Dust, clean, and handle professional artwork- Process Film- Scan Film of All Types- 35mm, 110, APS, 126, 120, Slides, etc- Photographic Retouching and Correcting- Ship Prints, Scans, Film and Documents- Digitize 8mm, Super 8, Mini DV, High 8 and All Other Video Formats.- Cash Handling and Exchange- Customer Service- Archiving Services- Checking Orders Off Systematically- Photograph Professional Artwork- Calibrate and Maintain Large Format Printers-Update and Maintain Photo and Video Editing Software

-Museum Content Creation-Media Writing for Web/Social Media-Photograph Museum Events, Meetings, and Daily Candids  -Edit Photographs for the Web/Social Media  -Distribute Images Across Multiple Social Media Outlets  -Write Descriptors, Taglines, Short-Articles for Web/Social Media  -Work with Professional Companies/Organizations to Provide Media Based Photography Events at the Museum   -Direct Museum Facilitator Staff with Day to Day Operations-Set-Up Art Installations and Gallery Exhibitions-Create and Host Classes for Summer Camps-Build and Connection Relationships with Community Organizations-Assist Curator, and Museum Management

- Maintain all photography department facilities, including film/analog process rooms, digital labs, editing suites, and studios.- Maintain, calibrate and repair large format printers and scanners.- Repair, or navigate repairs to department equipment such as cameras and studio equipment.- Adjust, repair, or navigate repairs for darkroom equipment.- Assist/tutor students in all facets of photography: ex. printing, developing, framing, editing, shooting, etc.  -Create posters, print graphics, show announcements, calling cards, etc  -Stand-in as a substitute for Professors in the Photography Department  -Order supplies for printers, photo-lab, studio and equipment check-out room  -Create schedules for professors, students  -Write curriculum for photography classes -Shoot photos for the University, ex. Exhibition shows, events, student/staff portraits, sporting events, marketing/branding images, etc.

- Printing Digital Images on Various Printers- Dust, clean, and handle professional artwork- Process Film- Scan Film of All Types- 35mm, 110, APS, 126, 120, Slides, etc- Photographic Retouching and Correcting- Ship Prints, Scans, Film and Documents- Digitize 8mm, Super 8, Mini DV, High 8 and All Other Video Formats.- Cash Handling and Exchange- Customer Service- Archiving Services- Checking Orders Off Systematically- Photograph Professional Artwork- Calibrate and Maintain Large Format Printers-Update and Maintain Photo and Video Editing Software

- Shoot high-quality photo's and video using a multi-range of camera equipment- Edit photo's and video for web, social media, and print- Contribute to all forms of social media using the photo and video gathered- Design flyers, poster and magazine ads using the photo and video captured- Maintain digital archive for both photo and video-Shoot Strong and Compelling Images for Various Companies  -Edit photographs using Adobe Creative Suite Software programs  -Interview subject's when needed  -Schedule photo-shoots -Photo Archiving  -Print photographs, flyers, poster's, brochures and more for clients  -Market and Advertise business using various social media outlets.- Schedule/organize events and photo/video shoots- Meet on-location and/or in-studio to produce photo/video work

-Shoot quality images for Texas State University using DSLR Camera’s.  -Shoot Action sports, events, landscape, portrait, architecture and much more  -Edit Photographs using Adobe Photography Programs  -Conduct Interviews of subjects when needed to build a story around images  -Maintain photo server for photos to be used in all forms of social media  -Film/Edit video shorts of Staff Spotlights-Shoot Strong and Compelling Images for Various Companies  -Edit photographs using Adobe Creative Suite Software programs  -Interview subject's when needed  -Schedule photo-shoots -Photo Archiving  -Print photographs, flyers, poster's, brochures and more for clients  -Market and Advertise business using various social media outlets.- Schedule/organize events and photo/video shoots- Meet on-location and/or in-studio to produce photo/video work

-Shoot live televised video content in studio and on location-Shoot photographs of events for channelAustin website-Edit images and maintain photography server-Manage lighting studio for in studio video or photoshoots-Shoot Strong and Compelling Images for Various Companies  -Edit photographs using Adobe Creative Suite Software programs  -Interview subject's when needed  -Schedule photo-shoots -Photo Archiving  -Print photographs, flyers, poster's, brochures and more for clients  -Market and Advertise business using various social media outlets.- Schedule/organize events and photo/video shoots- Meet on-location and/or in-studio to produce photo/video work

• Direct the organization of facilities and materials at program site• Customize curriculum• Direct staff in planning and implementing all activities• Perform additional duties and accept other responsibilities as may be assigned

• Assist in organizational set-up and restoration of facilities in daily program area• Assist in planning and directing daily recreational activities• Assist in maintaining supervision of small group activities• Assist in implementation of daily enrichment plans