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"Be yourself; everyone else is already taken." - Oscar Wilde.With over two decades of experience, I am a seasoned Senior Information Technology Director adept in driving operational strategies and leveraging cutting-edge technologies to enhance business value. My expertise spans strategic and tactical planning, IT governance, and team leadership, with a strong track record in managing large-scale IT projects and transformations. I excel in cloud and AWS planning, CI/CD implementation, and data center management, ensuring seamless integration of technology solutions that optimize business operations. I hold a degree in Computer Electronics Engineering from Everest Institute and continuously advance my skills through ongoing professional development in project management methodologies and technical leadership.Areas of Expertise: Strategic IT Planning Leadership & Team Development Project & Program Management Quality Assurance & Control IT Governance & Compliance Cloud & AWS Strategy Data Center Management Agile & Waterfall Methodologies Process Improvement Automation & CI/CD Vendor & Contract Management Budgeting & Resource Allocation Change Management Stakeholder Communication Risk Assessment Vendor ManagementTo know more about me or how I can help you or your business, contact me at nhayward64@gmail.com.
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Senior Director, Quality Management And AutomationScientific Games Apr 2022 - PresentAtlanta, Georgia, UsThroughout my career, I've had the privilege of directing over 100 QA testers globally, establishing rigorous quality standards that set the benchmark for excellence. Spearheading a CI/CD automation initiative was pivotal in boosting our software delivery efficiency while managing an on-premise server farm. This allowed me to optimize both development and QA operations effectively. My oversight of software deployments across 13 North American State lottery groups ensured seamless implementation and operational continuity. Developing an automation platform that projected over $1M in revenue underscored my commitment to innovation and strategic growth. I was promoted to Senior Manager for my contributions to enhancing the SDLC strategically. In addition, managing teams for three global lottery systems and providing 24/7 technical support further solidified my reputation for ensuring high standards and operational efficiency. Collaborating on cutting-edge gaming technology projects and successfully launching a new product that generated $300k in its inaugural year is a testament to my ability to drive profitability and achieve impactful results. -
Director Quality ManagementScientific Games Dec 2018 - Apr 2022Atlanta, Georgia, Us
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Senior Manager, Quality And IntegrationScientific Games Apr 2017 - Dec 2018Las Vegas, Nv, Us -
Manager, Software DevelopmentScientific Games Apr 2012 - Apr 2017Las Vegas, Nv, Us
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Professional Services ManagerFiserv Sep 2011 - Apr 2012Milwaukee, Wisconsin, UsI've led implementation projects to achieve operational excellence through refining processes and optimizing resources. A significant achievement is guiding a professional services team to deliver high-quality online and mobile banking solutions on time. Coordinating staffing requirements with the Professional Services Resource Manager ensured optimal efficiency in project execution. My role in business development involved scoping, drafting, estimating, and delivering implementation proposals, driving growth and strategic alignment. Leading a diverse team of 14 associates, including Systems Engineers, QA Analysts, and Developers, both onsite and remote, has allowed me to foster collaboration and achieve exceptional project outcomes. -
Consultant - Strategic Engagement ManagerImproving Feb 2010 - Sep 2011Plano, Texas, UsI managed 3rd party vendor relations for critical technologies like Sage X3 and iCongo B2C in support of an Amazon.com subsidiary's Web/ERP project. Leading integration efforts, I resolved project issues, defects, and enhancements while mitigating risks and achieving milestones. As an IT Quality Management consultant, I implemented agile QA practices that significantly enhanced the quality of our development processes. Recognized for my leadership, I was promoted to Strategic Engagement Manager, where I successfully led the launch of a .NET web-based application, driving operational excellence and delivering impactful project outcomes. -
Director Of ItUtiliquest Oct 2007 - Dec 2009Alpharetta, Georgia, UsI managed an $8M IT budget and led a team of over 30 associates, ensuring seamless IT operations that supported 2,400+ national mobile users and 52 regional offices. Implementing an MPLS network and VoIP solution, I achieved annual savings of $300K. Through an innovative computer asset repair program, I saved $500K, and successfully relocating our data center under budget resulted in an additional annual savings of $36K. I improved IT efficiency by strategically realigning staff and upgrading applications while transforming our SOX audit program to achieve our first successful audit. Post IT assessment, I established help desk, QA, and PMO departments and developed and executed strategic IT plans over 1, 3, and 5-year horizons for effective budget control. Implementing IT governance and SDLC enhancements further streamlined processes and leading a Business Intelligence project enabled KPI tracking and system growth metrics, contributing to organizational success and efficiency. -
Vp, Director Of It Operations And Quality ManagementHomebanc Mortgage Corporation Feb 2004 - Oct 2007I managed a $7.2M budget and supervised a team of over 32 IT associates across various functions, ensuring efficient operations and strategic alignment. Leading strategic planning, policy development, and process improvements in IT operations, I co-managed offshore projects and oversaw a co-located data center, driving product development initiatives forward. Through rigorous assessments, I optimized IT project spending, saving $1.2M, and achieved an additional $2M savings over three years via successful server consolidation efforts. Realigning IT staff and recruiting new talent to bridge skill gaps, I implemented robust QA, configuration, and change management processes to enhance operational efficiency. I significantly improved testing efficiency by introducing QA automation and load-testing tools. Establishing a standardized SDLC and managing rigorous IT governance processes, I successfully led Sarbanes-Oxley audits and remediation efforts for three consecutive years, ensuring compliance and operational excellence.
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Director Of Quality ManagementWashington Mutual Jun 1998 - Jan 2004New York, Ny, UsLed a team supporting mortgage customers & development staff of 40+ software developers across multiple locations. Managed Quality Assurance, Configuration Management, Project Management, SQL/Oracle DBA Development, Technical Writing, and Change Control. Developed and managed the SDLC, addressing process gaps and ensuring quality standards. Chaired the Software Quality Management board, implementing QA standards across subsidiaries. Managed a $7 million departmental budget and co-project managed a $17 million loan origination system rollout. Established the Configuration and Change Management group, enforcing policies. Implemented Rational Unified Process (RUP) for SDLC management. Led the Data Management group, setting DBA development standards. Saved $2 million through server consolidation and negotiated $250,000 in annual savings on support agreements. -
Senior Systems AnalystJm Family Enterprises Jun 1997 - Jun 1998Deerfield Beach, Florida, UsI established and managed desktop standards across the organization to ensure consistency and efficiency, enhancing operational effectiveness. Conducting extensive research and workstation and server software testing, I ensured robust performance and reliability. I developed automated installation packages using Microsoft's SMS, significantly improving deployment efficiency and reducing manual effort. By enhancing software development and testing standards, I elevated overall quality and reliability, contributing to smoother operations. Leading the strategic initiative, I successfully rolled out NT 4.0 workstations, aligning IT infrastructure with organizational goals.I secured favorable terms in vendor negotiations and achieved cost savings, optimizing budget allocation. Managing a $3 million research and development budget, I oversaw operations in the test lab, driving innovation and efficiency in product development. -
Senior Tecnical SpecialistAlltel Information Services Apr 1993 - Jun 1997Us -
Systems AnalystFlorida Department Of Health And Rehabilitative Services 1991 - 1993
Nathan Hayward Skills
Nathan Hayward Education Details
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National Institute Of TechnologyElectronic Engineering
Frequently Asked Questions about Nathan Hayward
What company does Nathan Hayward work for?
Nathan Hayward works for Scientific Games
What is Nathan Hayward's role at the current company?
Nathan Hayward's current role is Senior Director, Quality Management.
What is Nathan Hayward's email address?
Nathan Hayward's email address is nh****@****ail.com
What is Nathan Hayward's direct phone number?
Nathan Hayward's direct phone number is +167829*****
What schools did Nathan Hayward attend?
Nathan Hayward attended National Institute Of Technology.
What skills is Nathan Hayward known for?
Nathan Hayward has skills like Vendor Management, It Management, Management, Business Intelligence, Disaster Recovery, Data Center, Sdlc, Quality Assurance, Software Development, Leadership, Security, Strategic Planning.
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