Nathan Herb Email and Phone Number
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Successful operational and sales professional with 10+ years of experience in serving SMB’s. Strategic and innovative with workflows and direction to ensure operations remain within company targets. Increased revenue and client retention through account and staff management through various initiatives.
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Senior Manager - Inside Sales & Client SuccessHibu Jul 2019 - PresentKing Of PrussiaResponsible for multiple areas within the Inside Sales unit. Manage a team of 14 Digital Accounts Managers, responsible for retaining and growth of their business. The team manages over $7 million in annual revenue and has increased over company objectives for the fiscal year. Also, manage a team of 7 Client Success Representative, responsible for all cancellation request within the organization. The team has increased client retention by over 50% in the last fiscal year. -
Manager - Digital ServicesHibu Mar 2017 - Jul 2019King Of PrussiaManaging day-to-day operations within a leadership group for the on-boarding and post-production management of all digital accounts. Consultants paired with Sales partners in a duel ownership model, providing clients with a higher level of service. Provided leadership, encouragement and recognition to staff to impact morale and performance of the team in a positive direction.
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Manager - SearchHibu Dec 2015 - Mar 2017King Of PrussiaI had the responsibility of building and managing a marketing team overseeing heavy volumes of search, display and SEO campaigns. In addition to this team, I also lead the website support group dedicated to high dollar accounts to ensure prompt turnaround time with website modifications. My team was responsible for growing revenue via upsell and new clients, managing over $1,000,000 in monthly revenue (over $12 million annually). This revenue was spread over thousands of SMBs across the country. Our group consistently exceeded department goals for client retention for all digital products.
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Associate Manager - SearchHibu Aug 2013 - Dec 2015King Of PrussiaResponsible for the day-to-day management of the department phone support hotline and inbox. This included scheduling, staffing and escalations. As a leader in the department, I performed ongoing research with the service levels offered to ensure the optimal customer experience while maintaining a reasonable workload for the staff. Staff included various skill levels, mostly all new hires in need of full training/support. As staff developed, they would move into an account management role, where they were own their own book of business.
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Supervisor - Product SupportHibu Aug 2012 - Aug 2013King Of PrussiaI lead a support staff in website modifications, developing an artist team to give a customer the website design that matches their brand while delivering the best experience for prospective clients. I managed staff, workflow and tactical operations for product support area including payroll, interviewing, hiring and mentoring staff. I created, implemented and maintained department procedures in conjunction with other sites and the Business Development Support Group while working with management to ensure departmental and site objectives are maintained.
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Voice-Over Production SpecialistHibu Jul 2009 - Aug 2012King Of Prussia, PaI wote copy for voice-over scripts using video assets supplied by sales force. I would identify advertiser’s goal to establish commercial direction and relevancy, as well as read, record and edit voice-overs for online video commercials. I would employ creativity that yielded consistent positive feedback and exceeded expectations.
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Associate ProducerComcast Sportsnet Philadelphia Sep 2008 - Oct 2011Greater Philadelphia AreaI worked with the production team to develop stories for nightly programming. I was responsible for writing opens, teases and various elements contained within shows. I would produce stories on tight deadlines and coordinate as field producer for feature stories. -
Production AssistantRoot Sports Pittsburgh Sep 2004 - Sep 2008Greater Pittsburgh AreaI worked with producers to develop and produce stories for multiple Pittsburgh news and magazine shows. I had opportunities to produce magazine shows, edit on linear and non-linear (AVID) editing systems and was responsible for the day-to-day operations in studio.
Nathan Herb Skills
Nathan Herb Education Details
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Communication, General
Frequently Asked Questions about Nathan Herb
What company does Nathan Herb work for?
Nathan Herb works for Hibu
What is Nathan Herb's role at the current company?
Nathan Herb's current role is Senior Manager - Inside Sales & Client Success at Hibu.
What is Nathan Herb's email address?
Nathan Herb's email address is na****@****ail.com
What is Nathan Herb's direct phone number?
Nathan Herb's direct phone number is (516) 730*****
What schools did Nathan Herb attend?
Nathan Herb attended Shippensburg University Of Pennsylvania.
What skills is Nathan Herb known for?
Nathan Herb has skills like Social Media Marketing, Social Media, Broadcast, Television, Facebook, Marketing, Non Linear Editing, Sem, Management, Advertising, Video Production, Video.
Who are Nathan Herb's colleagues?
Nathan Herb's colleagues are Skye Smith, Nicola Campbell, Kim Flugga-Ciha, Abobaker Esmaial, Morgan Matthews, Katie Dennison, Chang (Us).
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