Nathan Hewett Email & Phone Number

- Lead a cross-functional marketing team of 22+ members, strategically directing a $60M+ budget across diverse paid media channels (podcasts, CTV, PPC, social, influencer, etc.).- Champion data-driven marketing initiatives, partnering with an attribution partner to optimize marketing mix and conduct incrementality testing.- Own ultimate accountability for marketing spend and cost-of-sale, demonstrating fiscal responsibility and driving profitable growth.- Collaborate with C-suite executives during quarterly planning, shaping the company's strategic roadmap and direction.- Guide in-house IT solutions development, fostering innovation by ideating, integrating, and prioritizing marketing technology projects.

North Mankato, Mn

- Oversaw a $50M+ product budget and directly managed a team of buyers across multiple brands (fun.com & halloweencostumes.com).- Mitigated investment risk by diversifying product offerings, negotiating vendor pricing/terms, and collaborating with internal product development on new product lines.- Designed a comprehensive department task planner to enhance accountability, routine, and efficiency.- Developed team resources including a knowledge base, standard operating procedures (SOPs), and led training programs to drive team performance.- Partnered cross-functionally to optimize product development, pricing, and marketing strategies, contributing to increased EBITDA.

Mankato, Minnesota

- Played a pivotal role on a team managing 50K+ SKUs across multiple marketplaces (Amazon, eBay, etc.), generating over $100M in annual sales.- Streamlined team operations by developing a comprehensive employee knowledge base and training resources.- Created and implemented standard operating procedures (SOPs), fostering efficiency and cross-departmental collaboration.- Managed and optimized advertising strategies across various marketplaces to maximize ROI.

- Directly managed 6+ salesfloor department managers and over 100+ sales floor team members.- Oversaw all food operations including perishables, dry grocery, Starbucks, and vendor management. - Managed the hiring & onboarding process for all sales floor departments, and assisted other managers with their work centers as well.- Assisted with all day-to-day store operations including store payroll, schedule, budgets, and projects.- Contributed to operational excellence by providing effective and efficient processes combined with a team that provided top-notch customer service to our shoppers.- Successfully helped drive over $40M in annual sales.- Trained and developed department managers using constructive and impactful feedback.- Handled all guest and team member concerns with empathy, and excellent communication skills.

- Directly managed 2 department managers with over 40+ team members.- Managed the hiring & onboarding process for all sales floor departments, and assisted other managers with their work centers as well.- Fostered and drove an excellent customer service culture that resulted in top-notch net promoter scores.- Drove profitable sales by cultivating a team that excelled at attaining customer loyalty through programs like the Target REDcard.- Completed schedule for all cashiers, cart attendants, customer service, and photo lab team members ensuring that there was adequate coverage for shoppers at all times.- Assisted with all day-to-day store operations.

- Directly managed 6 or more replenishment and property management team leaders and over 60 team members.- Managed the hiring & onboarding process for all logistics departments, and assisted other managers with their work centers as well.- Streamlined and improved store's replenishment process to providing operational excellence at all times, and over $40M in sales annually.- Managed the replenishment process from start to finish including the trailer unload, shelf stocking, inventory levels, and department resets.- Oversaw all backroom and freight flow operations.

As a Guest Services Team Leader, I helped lead a well versed team that were equipped to handle all guest interactions, and knew the expectation that guests always come first. Ensuring that our guests always left with a great guest experience was done by making Target’s “Expect More Pay Less” promise come to life with the many different loyalty drivers Target offers, as well as making all situations right for the guest. I worked closely with the team to ensure that everyone was engaged and motivated to handle our guest traffic, while still being able to show them the great benefits of the Target Card options. This inspiration helped us positively grow our Target Card comp over the 3 years I led the guest services team. During this time, we all fostered a culture that was focused around positively impacting our profitability, guest loyalty, and guest experience metrics. I continued to drive for the results we sought by helping coach and train team members to help illustrate the direct impact they had on these metrics.

As a Wireless Sales Lead at Best Buy Mobile, I contributed to a fast paced and consumer friendly atmosphere where consumers could seek wireless advice, help, and upgrade in confidence. I helped complete weekly coaching with team member to drive better customer service while encouraging realistic but challenging goals to help their future success. While I worked with Best Buy Mobile, I created an organized method to execute our data retention process and helped lead monthly department meetings to cover current goals and business needs. From these meetings, I created weekly and monthly business plans to ensure we all had the same vision on how to make the business strive.

Bachelor'S Degree, Sociology And Business

Education record