Nathan Horner, Pmp, Phr Email & Phone Number

San Jose, Ca, Us

Leads staff who performs program and project management duties involving cross-functional teams focused on delivery of global enterprise products, systems, and process improvements. Oversees plans, directs schedules, monitors programs/projects from initiation through delivery and interfaces with internal customers and department personnel. Selects, develops and evaluates personnel to ensure the efficient operation of the function.• Stood up global programs and projects function to lead enterprise initiatives • Realized a net 20% increase in self-service utilization across Adobe’s 29K employee base • Introduced and managed global portfolio of projects, enhancements, and technology big bets

San Jose, Ca, Us

Led global enterprise initiatives that delivered scale and capacity to the organization, through fully optimizing technologies, identifying and eliminating work drivers, furthering knowledge management and self-service that scaled the organization to support Adobe’s continued growth. Led business process optimization, identified process gaps, conducted root cause analysis and recommended solutions. Drove prioritization and alignment on priorities through the annual plan cycle. Managed portfolio including global and regional alignment on the intake, prioritization and chartering of new projects. Managed and maintained the backlog and engagement for enhancements.• Implemented global enterprise employee relations & investigations case management system and governance – migration of 8K cases and 18K attachments, $170K cost savings• Launched employee-facing knowledge management solution of 400+ articles globally

San Jose, Ca, Us

Identifies and leads large scale enterprise change initiatives. Strategic partner with product owner to organize and set up the work for execution, including problem discovery through solution implementation. Drives regular engagement with the customer to evolve product solutions. Scrum master for implementing agile methodology. Thought partner, coach, and execution practitioner for the defined work. Manages project delivery: objectives, scope, timeline, budget, progress against schedule and status reporting.* Established policy, expectations and accountability for manager timekeeping, increasing timecard approvals by 40% from 54% to 94%, realizing cost avoidance of ~$750K from the project. *Delivered streamlined process and accurate reporting forecast for company restructuring effort that had a dollar for dollar tie to accounting for the $40M cost on company balance sheet.*Implemented simplified, system-supported process to deliver regular promotions and rewards for PayPal during three cycles throughout the year, eliminating significant manual work and time taken away from the business. *Increased New Hire satisfaction from 41 to 100 and Manager satisfaction from -60 to 83 in overall people onboarding experience. *Led on time delivery of Visier headcount and attrition dashboard, resulting in 87% customer satisfaction, 2.6 out of 3 impact score and 90% reach on customer training.

San Jose, Ca, Us

Developed People initiative roadmap including a view of all work, identified risks, influenced the right work mix, set prioritization practices, ensured the work aligned with strategic direction, facilitated resourcing discussions and tracked status. Influenced leadership decision-making at the portfolio level and drove toward defined objectives. * Led and managed plan process. centralized funding and $5.9M budget forecast for People Function initiatives* Influenced prioritization (top 20%) and commitment of People Function initiatives; mobilized teams under new leadership* Created and released People Function roadmap

San Jose, Ca, Us

Provided project leadership, operational excellence consultation, project management discipline/structure and cross-functional facilitation for the global talent acquisition organization:*Led a team of reporting analysts to create a reporting function, establish reporting governance and deploy an online self-service dashboard. The project cut reports by 1/3 and saved 250 hours (1.5 headcount) per month.*Led a team of reporting analysts to successfully replicate PayPal talent acquisition reports, processes and systems for the company separation from eBay.

San Jose, Ca, Us

Managed global team of web analysts, designers and publishers for eBay’s HR portal and online experience, servicing 30K employees globally. Responsible for the roadmap of the HR portal, self-service technologies and HR knowledge base globally, defining business requirements for their ongoing enhancement. Drove operational excellence leveraging Lean methodology and became Six Sigma Green Belt certified. Business process owner for portal governance and sustaining. Managed business partnerships across HR, Regional Service Centers, IT, Legal and Communications. Deployed HR Portal redesign and $15 million investment, significantly improving global online experience enabling employee and manager self-service with few escalations, 2.5X the avg. total page views and 75% reduction in employee time spent finding information.

Salt Lake City, Ut, Us

Influenced senior leaders to take a new decision-making approach resulting in training program being introduced to their 850 person organization. Guided directors to define new roles and manage the change for new solutions delivery process. Defined the strategy and plan for the college recruiting program.

Santa Clara, California, Us

Managed business team of design and business analysts for Intel’s employee portal and intranet redesign servicing 80K employees globally. Led requirements definition process and drove negotiations with technical development team. Designed the current and future state business processes and managed completion of milestones through all phases of the project life cycle. Realized $300K in savings from the end-of-life of a $1.7M content management system by implementing a new enterprise capability for 6K web pages with an upgraded search, web interface and navigation.

Santa Clara, California, Us

Set the strategic and tactical direction for the team, maximized organization efficiency and ensured goals were met or exceeded. Managed all aspects of global operations including resource allocation, performance management, coaching and development of exempt employees. Established a stable, high-performing team in the midst of reorganization, cost cutting and site closure through creating a shared vision and managing several complex employee issues.

Santa Clara, California, Us

Managed the strategic partnership with Intel’s Learning and Development and Staffing organizations to improve communications and support of the groups’ products that reduced employee downtime in performing their primary job duties.

Santa Clara, California, Us

Responsible for the design, documentation, testing and roll-out of business processes for HR tools. Improved employee satisfaction from 78 to over 90% by delivering the business requirements and processes on time and within budget for the global issue management system (Remedy) and online customer support tool. International Business Assignment (Penang, Malaysia). Implemented Malaysia contact center and online employee support solution initially servicing ~7500 employees and later expanding to all countries in Asia where Intel had a presence.

Santa Clara, California, Us

Responsible for all aspects of employee relations support and management consulting for 400 employees in the HR employee services organization. Completed four three-month rotational assignments as an HR legal specialist, employee development project manager, staffing consultant, and HR development representative.

Masters, Business Administration

Bachelor Of Science, Human Resource Management