Nathanial Weber Email & Phone Number

Indianapolis, IN, US

Indianapolis, Indiana Area

• Provides project management assistance and comprehensive administrative/clerical support for our Strategic Planning and Diversity, Equity, and Inclusion Officer(s)
• Performs data analysis and management
• Assists in scheduling of meetings between direct report and internal/external staff and vendors
• Creates and imports data for reports, presentations, spreadsheets, and charts
• Assists in the creation of standard operating procedures i.e. Activities Database Procedural Guide and Community Action Plans Procedural Guide
• Monitors, assesses, and prepares appropriate documents or other requirements in compliance with all internal and external regulations

Indianapolis, Indiana, United States

• Coordinated various and specialized program resources and inventory that supported system-wide programs
• Developed contingency plans and resolved problems to keep projects on track
• Used tools or project coordination to ensure project flow so that programs are planned and effectively managed to completion
• Tracked critical project milestones and alerts internal customers, external partners, and vendors to keep projects on track
• Coordinated, informed, and responded and troubleshooted system-wide implementation of program processes and procedures
• Monitored, collected, and compiled comprehensive system-wide programs and activities data needed for outcome evaluation and reporting to community partners

Indianapolis, Indiana Area

• Responsible for maintaining supply inventory with weekly counts
• Answered the office phones and taking messages
• Gathered order forms received each week
• Re-supplied orders each week i.e. prizes, books, and print materials
• Verified orders received from shipments
• Communicated any issues with supervisors as they arise

• Responsible for maintaining a help desk for the Financial Systems Division
• Provided customer service skills to interact with user’s upset over experiencing technical issues
• Main support team that is the single point of contact for production end users
• Supported users with connectivity issues, navigation and general questions about the system
• Used various automated systems such as Systems, Applications and Products (SAP) in data processing, Remedy ticketing software, CBP Financial Solutions Portal, and Microsoft Programs
• Assisted those with non-technical users and describe appropriate solutions based on the user’s technical understanding

Indianapolis, Indiana Area

• Followed guidelines of the American Association of Suicidology (AAS)
• Connect2Help is accredited by the Alliance of Information and Referral Systems (AIRS)
• Answered phone pertaining to different social services i.e. domestic violence, homelessness, drug addiction, mental health issues, food pantries, housing related issues, etc.
• Completed client outcome surveys which included random follow ups
• Provided follow up surveys verifying if previous referrals were deemed helpful and professional
• Communicated service deficiencies to Connect2Help supervisors and resource staff i.e. wrong address and location, denied service for various reasons, geographic service areas, etc.

Indianapolis, Indiana Area

• Coordinated the Job Center Program which provided help to unemployed or underemployed individuals through one-on-one personal support at nine Library locations
• Identified areas of relevant program development and training
• Partnered and collaborated with community organizations focused on job readiness and workforce development
• Maintained weekly communication with Branch Managers and Programming Development Manager
• Organized quarterly workshops for lab assistants which focused on capacity development
• Reviewed staff feedback from workshops

Indianapolis, Indiana Area

• Assisted management team in overseeing floor coverage for a $7million dollar store
• Addressed any loss prevention and safety issues
• Conducted audits through loss prevention
• Finalized timesheets through the scheduling system
• Supported as materials lead which included verifying all hardware, fixtures and clothing products were received
• Assisted Expansion Team in seven store openings