Nathanial Weber Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Indianapolis, Indiana Area

• Provides project management assistance and comprehensive administrative/clerical support for our Strategic Planning and Diversity, Equity, and Inclusion Officer(s)• Performs data analysis and management• Assists in scheduling of meetings between direct report and internal/external staff and vendors• Creates and imports data for reports, presentations, spreadsheets, and charts• Assists in the creation of standard operating procedures i.e. Activities Database Procedural Guide and Community Action Plans Procedural Guide• Monitors, assesses, and prepares appropriate documents or other requirements in compliance with all internal and external regulations• Assists staff in execution of the programming application (CAPs) process by the creation of a new online application form via Cognito Forms• Functions as central important contact to staff to help guide them through various processes and to direct them to resources available• Creates and maintains various resources including training documents, SOPs, and guides with limited direction from direct reports• Communicates cross-functionality with other departments to make sure that our DEI work is collaborative with other library departments• Assists in implementation and prioritization of XBE best practices and inclusive strategies for IndyPL supplier diversity initiatives

Indianapolis, Indiana, United States

• Coordinated various and specialized program resources and inventory that supported system-wide programs• Developed contingency plans and resolved problems to keep projects on track• Used tools or project coordination to ensure project flow so that programs are planned and effectively managed to completion• Tracked critical project milestones and alerts internal customers, external partners, and vendors to keep projects on track• Coordinated, informed, and responded and troubleshooted system-wide implementation of program processes and procedures• Monitored, collected, and compiled comprehensive system-wide programs and activities data needed for outcome evaluation and reporting to community partners• Acted as back-up for absent Executive Support Group members as needed

Indianapolis, Indiana Area

• Responsible for maintaining supply inventory with weekly counts• Answered the office phones and taking messages• Gathered order forms received each week • Re-supplied orders each week i.e. prizes, books, and print materials• Verified orders received from shipments• Communicated any issues with supervisors as they arise• Gathered public evaluations and recording that information into a report• Assisted with special events and special guests/author presentations when needed• Proficient in Microsoft Programs such as Office, Excel, Word and Publisher

• Responsible for maintaining a help desk for the Financial Systems Division• Provided customer service skills to interact with user’s upset over experiencing technical issues• Main support team that is the single point of contact for production end users• Supported users with connectivity issues, navigation and general questions about the system• Used various automated systems such as Systems, Applications and Products (SAP) in data processing, Remedy ticketing software, CBP Financial Solutions Portal, and Microsoft Programs• Assisted those with non-technical users and describe appropriate solutions based on the user’s technical understanding• Escalated complex issues to Level II which consists of many departments i.e. procurement, security, business warehouse

Indianapolis, Indiana Area

• Followed guidelines of the American Association of Suicidology (AAS)• Connect2Help is accredited by the Alliance of Information and Referral Systems (AIRS)• Answered phone pertaining to different social services i.e. domestic violence, homelessness, drug addiction, mental health issues, food pantries, housing related issues, etc.• Completed client outcome surveys which included random follow ups • Provided follow up surveys verifying if previous referrals were deemed helpful and professional• Communicated service deficiencies to Connect2Help supervisors and resource staff i.e. wrong address and location, denied service for various reasons, geographic service areas, etc.• Attended agency and community functions• Assisted with special projects as needed• Participated in all required trainings i.e. domestic violence and suicide intervention and prevention training

Indianapolis, Indiana Area

• Coordinated the Job Center Program which provided help to unemployed or underemployed individuals through one-on-one personal support at nine Library locations• Identified areas of relevant program development and training• Partnered and collaborated with community organizations focused on job readiness and workforce development• Maintained weekly communication with Branch Managers and Programming Development Manager• Organized quarterly workshops for lab assistants which focused on capacity development• Reviewed staff feedback from workshops• Provided weekly updates on current events such as workshops, job fairs, and community workforce development programs for lab assistants to utilize• Participated in weekly trainings geared towards professional development, social justice education, community development and inclusive leadership – over 170 hours completed during ten-month term

Indianapolis, Indiana Area

• Assisted management team in overseeing floor coverage for a $7million dollar store• Addressed any loss prevention and safety issues• Conducted audits through loss prevention• Finalized timesheets through the scheduling system• Supported as materials lead which included verifying all hardware, fixtures and clothing products were received• Assisted Expansion Team in seven store openings• Utilized store sales reports to improve merchandising and increase sales• Provided constructive feedback to sales staff with monthly follow ups• Developed training tools helping staff with future goals• Interviewed and hired new staff• Trained new staff and management on merchandise presentation, customer service routines, and operational functions