Nathaniel Wehe Email & Phone Number

Portland, Or, Us

Hillsboro, Oregon, United States

Strategic IT Leadership & Cloud Strategy: Led development and execution of IT strategies to support growth and resilience, championing long-term cloud migration to drive digital transformation across hybrid environments. Secured executive buy-in for efficiency improvements in alignment with SOC and GDPR compliance.Global Integration & Multinational Experience: Played a key role in facilitating HIS Innovations’ acquisition by Ultra Clean Technologies, aligning IT infrastructure and ensuring compliance across international borders.Risk Management, Security & Compliance: Established IT General Controls (ITGC) for both IT and ERP systems. Developed and enforced cybersecurity protocols meeting NIST, ISO, SOC, Sarbanes-Oxley, and GDPR standards, directly overseeing risk management to safeguard infrastructure across legal frameworks. Directed comprehensive incident response, disaster recovery, and business continuity planning.Infrastructure & Cybersecurity: Managed infrastructure across Microsoft, Azure, and hybrid AD environments, with 5+ years in Active Directory. Proficient in Defender and Sentinel EDR/MDR solutions, currently overseeing transition to CrowdStrike for enhanced protection.Data Management & Integration: Supported ERP and IT integration, utilizing SolidWorks and SolidWorks PDM expertise for complete process linkage from engineering to shipping. Led Office 365 deployments; collaborated with Data and Analytics Manager on ETL processes to support data integrity.Team Leadership & Development: Mentored a cross-departmental team of four, emphasizing customer service, identity management, and IT skill advancement to address dynamic business needs while ensuring SOC and GDPR compliance.Customer-Focused Technical Support: Directed Tier 1 and Tier 2 help desk operations specializing in Microsoft, Azure, and hybrid AD configurations, maintaining high-quality support and customer satisfaction through responsive incident handling for small businesses.

Portland, Oregon, United States

Client-Focused IT Operations & Compliance: Provided on-site IT leadership for various clients, applying extensive knowledge of Active Directory, hybrid Azure/AD environments, and SonicWall and Palo Alto firewalls. Ensured clients adhered to relevant compliance frameworks and regulatory standards.Cybersecurity & Incident Management: Developed cybersecurity policies and executed incident response measures, drawing on experience with both Windows and limited Linux environments. Conducted proactive security risk assessments and fortified IT defenses for small business clients.Data & Asset Management: Coordinated hardware/software management and data integration, supporting ERP system requirements. Familiar with SolidWorks PDM and CAD software within the manufacturing and quality control processes.Multi-Tier IT Support & Customer Service: Delivered Tier 1 and Tier 2 support, utilizing ticketing systems, troubleshooting within Microsoft, Azure, and hybrid network environments, and resolving complex technical issues. Maintained strong customer service standards to support client satisfaction.Digital Transformation & Emerging Technologies: Prioritized secure, practical technology adoption within client environments, ensuring smooth transitions to cloud platforms (e.g., Office 365) and modernizing IT systems to enhance productivity and streamline operations.

Portland, Oregon Metropolitan Area

Tier 1 Technical Support:Delivered frontline technical support across Microsoft and Azure hybrid environments, managing issues related to both on-premises Active Directory and Azure AD/Entra configurations.Hardware & Software Installation: Installed and configured hardware, software, and peripheral devices to ensure compatibility and efficiency within the company's network infrastructure.System Maintenance & Security: Conducted regular updates to operating systems, antivirus software, and essential applications, reinforcing security protocols and minimizing vulnerabilities.Troubleshooting & Diagnostics: Diagnosed and resolved network connectivity issues, software errors, and system access permissions, providing efficient solutions to maintain operational continuity.Customer Service Excellence: Supported end-users via phone, email, and remote access with a focus on customer service, ensuring quick and effective resolution of IT issues.Identity Management: Managed user account setups and access rights within network systems and applications, ensuring secure identity management across all services.Cybersecurity Incident Response: Assisted in identifying and addressing potential cybersecurity incidents, applying best practices in threat detection and mitigation within the small business context.Inventory & Asset Management: Maintained accurate hardware and software inventories, ensuring resources were up-to-date and accessible to support IT needs.Collaborative Issue Resolution: Worked closely with IT teams to address complex technical challenges and implement new solutions, enhancing overall system reliability.

Remote

Foundational Technical Support Experience:Provided initial technical support to clients and field colleagues, gaining hands-on experience with diagnosing and resolving hardware and software issues across varied environments.Introductory Google Workspace Management: Assisted in Google Workspace operations, ensuring efficient, secure user experiences while learning core administration practices within a cloud-based platform.System Updates & Software Maintenance: Facilitated basic Windows OS and specialized software updates to ensure performance and compatibility, building essential skills in maintaining system functionality.Hardware Upgrades & Replacement:Conducted initial hardware upgrades and replacements to improve system performance, developing technical knowledge on hardware compatibility and physical component handling.Customer Satisfaction & Follow-Up: Practiced customer service basics by following up with clients post-resolution, ensuring satisfaction and compliance with service standards.Effective Communication & Teamwork: Built foundational communication and collaboration skills by working closely with clients and colleagues, emphasizing clear, concise interactions to support comprehensive issue resolution.

Portland, Oregon, United States

BSc in Digital Signal Processing and Sonic Arts with minor in Business Administration.

Seattle, Wa

Transported and Transferred Martitime ShippingSupervised Crew Operations, Marine Vessel Repairs and Land/Sea Logistical Operations

Los Angeles, California, United States

Assist in the safe navigation and operation of tugboats and other vessels in the transportation and oil industry.Perform general maintenance and cleaning of the vessel, including painting, cleaning, and repairing equipment as needed.Operate and maintain deck equipment such as winches, cranes, and ropes to facilitate the loading and unloading of cargo.Stand watch to maintain a lookout for other vessels or potential hazards and assist in navigation.Operate and maintain firefighting equipment and participate in drills and exercises to ensure readiness in emergency situations.Follow all safety regulations and protocols to ensure a safe and secure work environment.Participate in vessel maintenance and repair activities, including engine repairs and routine maintenance tasks.

Augusta, Georgia, United States

Collect and analyze foreign language communications to provide intelligence to naval and national security forces.Conduct language and cultural training to prepare for real-world missions and enhance communication with foreign forces.Operate sophisticated computer systems and software to process and analyze large amounts of data.Monitor and report on significant events and activities in foreign countries to support military decision-making.Work with intelligence agencies and other military branches to share and coordinate information.Maintain knowledge of current events, political situations, and cultural trends in relevant regions to provide context for intelligence.Adhere to strict security protocols and procedures to protect classified information.

Bachelor Of Science - Bs, Sonic Art And Music Production, 3.76 Gpa

Activities and Societies: KPSU Raido DJ - '19-20' Dean's List National Soceity of Collegiate Scholars Advanced Laptop PerformanceDegree.

Transfer Degree, Computer Science, 3.87

Transfer Degree and Credits to Portland State University