Diagnosed and repaired hardware and software issues in mobile phones and other portable electronic devices.- Conducted in-depth assessments of customer devices to identify problems, provided cost estimates, and explained repair options.- Performed a wide range of repairs, including screen replacements, battery replacements, component soldering, and software troubleshooting.- Ensured quality assurance by rigorously testing repaired devices to confirm optimal functionality.- Maintained and managed inventory of replacement parts, ordered new parts as necessary, and kept stock levels updated.- Actively engaged with customers to provide technical advice, explanations of repair processes, and post-repair support.- Stayed updated on the latest mobile device models, operating systems, and repair techniques through ongoing training and self-study.

• Attentively listening to the user's computer issue description and asking questions to identify andresolve the problem.• Educating users on the usage of new hardware or software.• Conducting tests and evaluations of the organization's computer network.• Troubleshooting network issues as well as hardware or software problems faced by individual users.• Setting up or fixing computer hardware and related devices.• Diagnosing, troubleshooting, and repairing Apple iPhones, Samsung devices, and other miscellaneousrepairs.• Diagnosing, troubleshooting, and repairing Dell, Lenovo, HP, and Microsoft computers.• Providing recommendations to resolve problems.• Explaining complex technical problems to customers using simple and understandable language.• Offering repair and replacement cost estimates to customers.• Ensuring that all repairs meet or exceed Mobile Mobile quality standards.• Maintaining a record of all devices and inventory while safeguarding store stock.

Identifying cell phone problems, fixing issues, running tests, assessing functionality, replacing parts, andmaintaining repair records.Repair experience replacingLCD/ ScreenBatteryEar SpeakerFront/Back facing camerasHome buttonMost of my repair experience are on Iphones but and always willing to expand my knowledge on otherdevices.I have experience working with a polish machine that polishes phones that have minor scratches on thefront facing of a screen.Inventory experience• Managing inventory by stocking and cataloging products for a business• Performing quality checks on stored inventory and discarding inventory that does not meet thecompany’s standards• Updating inventory count and maintaining inventory records to share with management and otherstakeholders in the business• Reporting discrepancies in inventory that indicate theft, such as too little inventory at last count

Organize stock and merchandise within the warehouse by properly unboxing and storing goods in theirdesignated location.Maintain accurate records of products that have been stocked and provide management with an accuraterepresentation of all goods shipped and received.Verify all incoming shipments to be accurate by comparing the invoice to the order and ensure all goodsare in excellent condition.Monitor and report any missing or lost inventory to management.Properly pack items to be shipped according to company standards to ensure they arrive in excellentcondition.

Troubleshoot and solve technical problems in mobile devices accurately and efficiently.Performed diagnostic tests and repaired malfunctioning hardware and software. Diagnosed, installed,configured and repaired PCB systems and software for hoverboards.Prepared equipment for all operations.Established relations with hoverboard dealer and was responsible for all repairs of malfunctioninghoverboards.