Nathaniel Basilio
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Nathaniel Basilio Email & Phone Number

ICT Service Desk Engineer at OFFSURE
Location: Angeles, Central Luzon, Philippines 10 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
ICT Service Desk Engineer
Location
Angeles, Central Luzon, Philippines
Company size

Who is Nathaniel Basilio? Overview

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Quick answer

Nathaniel Basilio is listed as ICT Service Desk Engineer at OFFSURE, a with 41 employees, based in Angeles, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Nathaniel Basilio.

Nathaniel Basilio previously worked as IT Support Specialist at Connext and Information Technology Engineer at Healthscope Services. Nathaniel Basilio holds Bachelor Of Science In Computer Engineering, Computer Systems Networking And Telecommunications from Systems Plus College Foundation Balibago Angeles City.

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Email format at OFFSURE

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OFFSURE

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Profile bio

About Nathaniel Basilio

Nathaniel Basilio is a ICT Service Desk Engineer at OFFSURE.

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Nathaniel Basilio's current company

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OFFSURE
Offsure
ICT Service Desk Engineer
philippines
Website
Employees
41
AeroLeads page
10 roles

Nathaniel Basilio work experience

A career timeline built from the work history available for this profile.

Ict Service Desk Engineer

Current

Clark Freeport And Special Economic Zone, Central Luzon, Philippines

Oct 2024 - Present

It Support Specialist

Angeles, Central Luzon, Philippines

Mar 2024 - Jul 2024

Information Technology Engineer

Philippines

Key Responsibilities:Creating and Implementing policy via GPO (Windows Server).Resolving Tickets in timely mannerMonitors UTM Firewall (Sophos).Responsible also for Network Infra works (assembling,crimping,cabling,patching,configuring,troubleshooting etc).Attends ticket and monitoring.Creating knowledge base for specific problem with resolution for reference.Responsible for Biometrics (installation and configuration).Administering email accounts (zimbra and enguard).Responsible for Company IT asset management.Remote Support (teamviewer,anydesk and ultraviewer)Manage Network/Server Cabinet, Patch Panel and Cable Termination/Management.Analyze and isolate issues.Connection Tracking.

Aug 2023 - Jan 2024

Technical Support Engineer

Pc Prime It Solutions

Pampanga, Central Luzon, Philippines

Key ResponsibilitiesResponsible for procurementBuilding Network from the scratchSet permissions for access, assign different level of access to different level of authorityNetwork and PC MaintenanceConfigure FirewallCCTV InstallerDesktop BuilderManage Office 365 Users (Add a User and Reset Password)IT Infra Costing and Documentations.Setup new and existing workstations as for client requirements.Determine network and system requirements

Jul 2022 - Jun 2023

Information Technology Engineer

Pampanga, Central Luzon, Philippines

Key Responsibilities:Providing Technical support for Team Members and SupportInstall client software actual and remoteBackup status monitoringCreate daily reportsCreate a Knowledge Base for specific problem with resolution for reference (Confluence )Administering O365 (local support and client support)Monitoring, Assigning and Attending Tickets (Jira, Provance)Monitoring VM’s (Hyper V) Via RDM (Remote Desktop Manager)Experience in Windows Server , implementing and creating policy etc.

Nov 2019 - Jun 2022

Remote Support Engineer

Pampanga, Central Luzon, Philippines

Key Responsibilities Install client software actual and remote Backup status monitoring Create daily reports Create a document for specific problem with resolution for reference Assisting clients regarding office 365 and exchange server Monitoring, Assigning and Attending Tickets (Jira, Provance) Monitoring VM’s (Hyper V) Via RDM (Remote Desktop Manager) Monitoring active directory

Feb 2019 - Oct 2019

It Support (Acting Head Of It)

Pampanga, Central Luzon, Philippines

 Configure Network infrastructure Wireless Controller Configuration for WIFI guest Access Network Cabling Maintaining Physical hardware’s (CCTV, Computers, Printers) in good condition Making weekly reports (updates) Monitoring network traffic and firewall configuration using Cisco and PFsense Technical support for Guest and end users Telephone and network patching CCTV Installation and Configuration Maintaining File Servers (CENTos) Managing Active Directory (creating users,policies)

Oct 2017 - Jan 2019

Management Information System Officer

Pampanga, Central Luzon, Philippines

Key Responsibilities Server/System Maintenance Load Balancer Configuration for proper internet flow Used captive portal to handle user’s bandwidth PC and network Troubleshooting Network Cabling Database analysis Making reports for weekly updates Maintaining Computer and Other Accessories in good condition. Monitor and configure Mono wall firewall Installing and operating CCTV

May 2012 - Dec 2016

Technical Support Staff

Jenra Grand Mall (Tan Song Bok Realty And Development Corporation)

Pampanga, Central Luzon, Philippines

Key ResponsibilitiesPC TroubleshootingReformat PCNetwork MaintenanceFile Server MaintenanceResponsible for procurement of IT EquipmentAct also as printer technician

Sep 2010 - Jan 2012

It Support Staff

Pampanga, Central Luzon, Philippines

Key ResponsibilitiesPC TroubleshootingReformat PCNetwork MaintenanceFile Server MaintenanceResponsible for procurement of IT EquipmentAct also as printer technician

Aug 2009 - Sep 2010
Team & coworkers

Colleagues at OFFSURE

Other employees you can reach at offsure.com. View company contacts for 41 employees →

1 education record

Nathaniel Basilio education

  • Systems Plus College Foundation Balibago Angeles City
    Systems Plus College Foundation Balibago Angeles City
    Computer Systems Networking And Telecommunications
FAQ

Frequently asked questions about Nathaniel Basilio

Quick answers generated from the profile data available on this page.

What company does Nathaniel Basilio work for?

Nathaniel Basilio works for OFFSURE.

What is Nathaniel Basilio's role at OFFSURE?

Nathaniel Basilio is listed as ICT Service Desk Engineer at OFFSURE.

Where is Nathaniel Basilio based?

Nathaniel Basilio is based in Angeles, Central Luzon, Philippines while working with OFFSURE.

What companies has Nathaniel Basilio worked for?

Nathaniel Basilio has worked for Offsure, Connext, Healthscope Services, Pc Prime It Solutions, and Toa Global.

Who are Nathaniel Basilio's colleagues at OFFSURE?

Nathaniel Basilio's colleagues at OFFSURE include Nathaniel Morante, Robyn Peña - Lopez, Ria Dela Cruz, Manuela Alfonso, and Lee Anderson.

How can I contact Nathaniel Basilio?

You can use AeroLeads to view verified contact signals for Nathaniel Basilio at OFFSURE, including work email, phone, and LinkedIn data when available.

What schools did Nathaniel Basilio attend?

Nathaniel Basilio holds Bachelor Of Science In Computer Engineering, Computer Systems Networking And Telecommunications from Systems Plus College Foundation Balibago Angeles City.

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