Coach an Agile IT team during an Agile Transformation. Teach and the Coach the team on Agile values, principles and the Scrum framework, to ensure a functional, productive and effective team. Support the Product Owner, work with the team to manage the product backlog and provide project support.

Leadership and strategic direction for a team of Scrum Masters and Project Managers responsible for end-to-end execution of marketing, CRM and ecommerce platform initiatives. Ensure that cross-functional teams effectively employ and mature Agile methodologies to balance business impact, operational efficiency, and team success.• As a leader within the PMO and Agile Transformation Core Team, drove the creation and execution of the Transformation roadmap for both Agile and traditional, plan based teams.• Coached across the organization to optimize Agile and traditional frameworks, including breaking down complex, technical epics and features, resulting in significant improvements to team workflows.• Successfully revitalized a struggling team as Scrum Master, introducing impactful Scrum events and continuous improvement practices that stabilized velocity and improved team morale.• Developed and implemented tailored team assessments and framework guardrails to enable teams and leaders to identify strengths and opportunities for continuous, sustained improvement.• Established comprehensive end-to-end processes to facilitate successful project delivery, encompassing change and risk management, reporting, intake and staffing workflows, giving transparency to team pace, priorities, and partner accountabilities.• Ownership of vendor relationships and the digital toolset including Jira administration and training.

Led Agile transformation and change management for the marketing organization, ensuring widespread understanding and adoption of our mission and vision of becoming a modern, Agile marketing organization.• Managed and hired Operations team of Scrum Masters, Project Managers and digital tools experts.• Agile Coaching across the Marketing team including facilitating scaled Agile quarterly planning.• Scrum Master for social media and ecommerce innovation teams.

Scrum Master for CRM/ecommerce innovation team, developing new business models, sales channels and marketing strategies, as well as validating incremental revenue opportunities with in-market testing.• Launched three new Agile teams utilizing a variety of Agile frameworks including Scrum, Kanban, and Portfolio Kanban.• Created from scratch in-person and remote Agile and Scrum Master training for more than 300 participants, replacing the need for external trainers.• Introduced innovation practices including user research and Design Thinking practices which accelerated creating a portfolio of testable experiments.• Established an Agile community of practice which broke down silos between departments and fostered cross-functional learning and collaboration with Lean, Change, and Project Management disciplines.

Scrum Master for cross-functional teams that launched five mobile app and website products for Fortune 100 insurance company, on average of 7% under budget.• Implemented value scoring practices and reporting that provided a framework for prioritization across products and stakeholders and provided critical metrics for discussions with the portfolio steering team.• Spearheaded initiative to optimize mobile app experience, health and performance that resulted in app ratings increasing from 1.5 to 3.9.• Coached four Scrum Masters; wrote and presented Agile training for internal and external teams.

Program management lead, responsible for overseeing global teams delivering a diverse array of multi-project technology and digital marketing programs with an annual portfolio value of over $10M.• Led website re-platform, achieving 100% client satisfaction rating, and increasing J.D. Power ranking from #30 to #9.• Collaborated with agency and client leaders spanning various industries to conceptualize, strategize, and execute cross-channel digital campaigns targeting retail and education sectors.

Led large, cross-capability teams to launch website experiences with an annual portfolio value of over $5M.• Major projects included 5 site content refreshes and 4 cross-channel product launch campaigns that included web, video, and animation elements.• Managed direct reports and on-boarded peer Project Managers.

Managed team delivering desktop, mobile and email solutions for MINIusa.com program totaling more than $4M.• Produced wide variety of projects including MINI "Quest for the Countryman" video to launch new four-door MINI Countryman, MINI-E experimental electric prototype interactive site, CBS Sports Interactive Fantasy Football online advertising campaigns and complex interactive digital map project for Oxfam America.

• Lead project manager for multi-project program totaling more than $3M.• Managed a wide variety of projects ranging in size and complexity including site maintenance, 3 site-wide content refreshes, 3 product launches and full site redesign and re-platform of Saturn.com (RIP).

• Led the development, strategy, positioning, promotion, and pricing for new online products and business opportunities. • Primary liaison with partners and vendors including national advertisers, email service provider, content providers and outsourced development resources.

• Developed and maintained favorable relationships with more than 100 national and international print and online media affiliates in order to ensure client contract renewals.• Launched more than 60 new affiliates including designing and executing print, mobile and online marketing campaigns, online affiliate website design, and mobile-IVR integration.

• Designed, scripted, and coded content accounting for more than one-third of computer game project.• Organized and implementing project plan and milestone schedule, personally meeting more than 90% of design and coding milestones.

• Developed and maintained more than 200 national technology and public-relations agency clients worth in excess of 1.6 million dollars annually.• Executed client retention campaigns resulting in 94% client contract renewal. • Awarded MediaMap Account Executive of the Year.