Nathaniel Biefeld Email & Phone Number

Louisville, Kentucky, United States

Be part of an on-call rotation that assists and becomes an incident manager for customer’s issues after hoursOffer support for enterprise level software by troubleshooting issuesInvestigate and find bugs in C# .NET and SQL Server codeImplement custom work based on customer requests and needsPerform development on tools to assist staff to investigate and solve issuesWork the team members by training new employees or cross-training knowledge and offering guidance on custom work for customers

Louisville, Kentucky, United States

Offer support for enterprise level software by troubleshooting issuesInvestigate and find bugs in C# .NET and SQL Server codeImplement custom work based on customer requests and needsPerform development on tools to assist staff to investigate and solve issuesWork the team members by training new employees or cross-training knowledge and offering guidance on custom work for customers

Floyds Knobs, Indiana, United States

Offer online courses for software development primarily focusing on C# and C++Contributed in solutions for software developers to request assistance and be part of a strong communityProvide online courses for digital graphics, audio design and motion graphicsImplemented and maintained the website using various technologies from PHP to ASP.NET MVCExpertise with Microsoft Visual Studio 2008-2019 and ReSharperExcelled in video production for editing online courses

Provide direct customer service to clients by remoteManage Hyper-V servers and check server healthImplemented Microsoft Deployment Toolkit for computer setupsCreated instructional videos for using Microsoft Deployment ToolkitOn-call rotationMonitor client’s WAN and contacted ISPProvided print server management and setup

Louisville, Kentucky Area

Provided object-oriented design principles to develop large websites to assist the business produce results to the customer fasterFacilitated in upgrading legacy applications to a newer standard in order to increase productivityUtilized full-stack Microsoft platform for software and web development, using ASP.NET MVC and C#Excelled in constant urgent changes to the business requirements in order to assist with clients demands and workflowsImplemented a WCF communication layer between two large web platforms in order to transfer data between the two systemsExperience with SQL Server design and implementation with databases containing millions of recordsExpertise translating business requirements to website designs utilizing PhotoshopExperience with Javascript and JQuery to provide additional functionality to websites and utilize AJAX functionalityExperience with NUnit and Selenium Unit TestingExperience with Xamarin for developing an app to assist the clients view status of their jobs easily

Answer the phones to help students, faculty, and staff with their computer or account issues. I also helped deploy new computers and perform regular maintenance.

Bs, Computer Science

Major: Computer Science Minors: Mathematics, Physics Honors: Dean’s List (Spring 2009) Awards: IUS Student Research Conference (April 2009.

Education record