Technical Application Scientist Iii
CurrentMy work involves multiple aspects. I provide customers who are using/interested in our products support by providing recommendations of those which would best meet their experimental/workflow needs, as well as troubleshooting support when things may not go as expected. I serve as a peer mentor for 2 other members of my team and provide them with assistance for their roles and career development. I serve as a Technical Support representative along with other cross-organizational members for NPIs… Show more My work involves multiple aspects. I provide customers who are using/interested in our products support by providing recommendations of those which would best meet their experimental/workflow needs, as well as troubleshooting support when things may not go as expected. I serve as a peer mentor for 2 other members of my team and provide them with assistance for their roles and career development. I serve as a Technical Support representative along with other cross-organizational members for NPIs including our new dPCR platform, and act as a point of contact between my team and the PMs for multiple products. I'm involved in multiple projects to help make the customer and employee experiences better including aligning processes across regions. Show less