Nathaniel Cata Email & Phone Number

Oscoda, Michigan, United States

Albuqueruqe

Provide firsthand end user and field support dealing with more complex tasks, providing escalation for Tier 1. Print Server Management, Active Directory assignments, IP Assignments using static IP and DHCP configuration where necessary. Network printer and Home drive mappings for end user’s, utilizing Desktop Authority Software. Hardware and Network port management when implementing new devices, such as IP Phones, Workstations, Retail devices, Point of Sales, and Printers. Port managed devices assigned proper virtual LAN configuration, disabling and enabling of ports, as well as descriptions on a given network switch port for identification and organization (Cisco/Aruba). Hardware support and troubleshooting for Hotel; Opera Property management system (PMS), TV’s (DTV COM Server), Safe’s, door lock installations, and programming. Door access control systems (Matrix), Maglock systems, and Proximity Badge readers. Using VMware V-sphere client to manage virtual servers and desktops

Albuquerque, New Mexico, United States

Provide end user support through support ticket tracking systems. Manage end user Windows domain access, using Active Directory. Email creations using Microsoft Exchange. Other software access control for end users to perform their duties. Casino Gaming Software, Accounting, Time Keeping, and Printer assignments. Deactivated termed users, manage memberships, groups, new user accounts, password resets, and creating support tickets.