• Assist customers in selecting and locating appropriate products in three different store locations. • Follow up with customer orders, product transfers from other branches, and arrival dates.• Check invoices to ensure all transactions are correct. • Perform cash register, credit card, and customer service duties.

• Managed a team of 13 students in the planning and running of one of the largest MUN competitions in the country attended by more than 1,100 students annually.• Worked with high-school advisors from several states on a weekly basis; led meetings related to campus safety and housing, attended by College Dean and senior staff; organized weekly team-building sessions to increase coherence between team members.• Streamlined the registration and data flow process between Hope College and high schools by creating both an online registration system and information database.• Redesigned and improved dated judging materials and assignment methods.

• Volunteered teaching mid to high-level ESL classes nine hours each week to immigrants living in the United States.