Oversee maintenance, inspections, construction, showings, notices, passthrough documents, and tenant relationships for over 100 residential units and 2 commercial units. Evaluate potential acquisitions, construction proposals, and growth investments by creating CMA reports and compiling market research for appraisal estimations, labor quotes, and rent setting. Assist with future business plans and lead detailed project reporting to support senior partners and stakeholders.

Composed and currently implementing a five-year business plan including future rental rates increasing monthly revenue by more than $4000.Oversaw the purchase of additional property and a $1 million refinance (Sept. 2021).Propose changes to internal processes, delegate of tasks to internal personnel, eliminate subcontractors, and track more than $24,000 in yearly savings.Analyze financial documents, audit expenses, and assess capital needs to decide rental rates.

Monitored accounts through company CRM. Communicated with tenants to ensure conflict resolution and reduction in tenant turnover rates. Increased occupancy by over 20% and increased net profits by more than $80,000 yearly.Evaluated vendors and reviewed applicants to select the most cost-effective providers and reliable tenants.

Analyzed key performance metrics across 140 account executives to identify inefficiencies in various sales strategies; gathered data through 60 sales team interviews. Recommended the expansion of an existing sales program into larger accounts and predict the tech-sales industry-specific effects of program expansion. Presented to upper-level management on trends in sales motion and performance across growth accounts.

Manage customer accounts on YMCA's CRM software. Present and sell memberships. Engage with members daily.

Review, analyze, and advise on business operations in pursuit of reconsolidation.