• Spearheaded comprehensive e-commerce strategies to drive sales growth, enhance online presence, and maintain a competitive edge.• Stayed up-to-date on industry trends, emerging technologies, and best practices to inform strategic decisions.• Oversee daily website operations, including product listings, inventory management, ranking, pricing strategies, and ensuring optimal website functionality, security, and user experience.• Planned and executed multi-channel digital marketing campaigns, including SEO, SEM, email marketing, and social media.• Collaborated with marketing and creative teams to develop engaging content, promotions, and brand experiences.• Analyzed e-commerce performance metrics, including sales, conversion rates, and customer behavior.• Conducted audience research to understand demographics, preferences, and behaviors across digital channels.• Managed daily, weekly, and monthly KPI reporting, presenting actionable insights to guide strategic decisions.• Used data insights to optimize sales, improve customer retention, and refine customer service processes.• Implemented and oversaw CRM and email marketing systems to enhance customer engagement and loyalty.• Monitored competitors' digital activities to identify areas for differentiation and opportunities.• Conducted market research to stay informed about industry trends, consumer behavior, and emerging technologies.

• E-commerce Platform Management: Spearheaded strategic platform management, ensuring seamless operation and maintenance to drive sales and enhance user experience.• Order Fulfilment & Logistics: Streamlined comprehensive order fulfilment processes, optimizing logistics for timely product delivery while maintaining exceptional service standards.• Digital Marketing & SEO: Implemented targeted SEO strategies, optimizing keywords to improve search engine rankings and drive organic traffic.• Data-Driven Insights: Leveraged data analytics tools like Google Analytics to track performance, identify trends, and inform strategic decisions.• Website Optimization: Refined website design and navigation, enhancing user engagement, satisfaction, and overall online experience.• Bounce Rate Reduction and Page Functionality: Implemented data-driven strategies to reduce bounce rates, improve page functionality, and boost conversions.• Operational Efficiency: Analyzed operational data to pinpoint bottlenecks, optimize processes, and enhance overall efficiency, driving business growth and excellence.

• Designed and developed visually appealing web pages, including company homepages, collection pages, and product pages.• Spearheaded the planning, design, and implementation of the e-commerce websites, prioritizing user experience and functionality.• Implemented targeted SEO strategies, incorporating relevant keywords and focusing on local aspects.• Monitored and evaluated key website performance metrics, including sessions, page views, conversion rates, and customer behavior.• Defined, tracked, and analyzed website KPIs to inform optimization strategies and guide business decisions.• Collaborated with cross-functional teams to prioritize and implement site optimizations, A/B testing, and new features.• Provided data-driven insights and strategic solutions to upper management, driving sales growth and performance improvement.• Conducted thorough competitive analyses to inform e-commerce strategies and identify niche opportunities.• Standardized website output using a responsive, mobile-first approach and strategy.• Ensured seamless user experiences, optimal website functionality, speed, and maintenance.• Wrote, modified, and debugged website code.• Created and managed landing pages, departments, classes, sub-classes, and categories.• Processed orders, uploaded bulk content, and optimized SEO for web pages and products.• Oversaw product inventory management, conducted stock updates, and maintained marketplace hubs.

• Drive end-to-end product delivery to achieve business results and strategic goals• Discover and prioritize new opportunities by working with Marketing, Merchandising and Operations teams.• Conduct market analysis and opportunity assessment for current and future products aimed at maximizing revenues and margins.• Present market requirements, trends, competitive landscape, product roadmap, pricing and packaging options, cost model• Manage supplier relationships and ensure roadmap requirements are adopted and delivered• Simplify and reduce the sales cycle through excellent products, clear information, fast fulfilment processes and a detailed understanding of customer experience and requirements• Successful delivery of online experiences that increase conversion rates, order volume, and customer satisfaction.• Maintain knowledge of all products and services of the website and recommend new products to the website• Prepare strategies to increase existing and new businesses and identify appropriate vendors for all projects and manage communication for all e-commerce status projects.

. Content writing (product uploads and description). Inputting of relevant SEO on each product. Product management. Product barcoding. Product cataloguing. Product research. Procurement of product. Quality check (QC). Conduct research on the emerging product

. Colour Separation. Printing of Plates. 2D and 3D printing

. Content uploader. Managing input-output fleet, including printers and scanners.. Research the emerging products, services, protocols and standards in support of the system, software procurement and development effort.