Nat Freeman Email & Phone Number

Toronto, Ontario, Canada

New York, New York, United States

• Supported the relationship management and Sony growth strategy on Spotify.
• Strategic Initiatives project leader for revenue development programs that spanned digital platforms.
• Designed analytically driven tests to evaluate the impact of Sony programs on core KPIs including revenue, market share, user engagement, user retention, and premium service conversion.
• Worked cross-functionally with corporate strategy, finance, marketing, and operations to execute artist development programs that grew artists’ audience, streams, and revenue across digital platforms.
• Subject matter expert on metadata and optimization strategies to accelerate on-platform performance.
• Subject matter expert on Voice Assistant and AI technology to improve search & and discovery of content

New York City

• Developed the SME growth strategy with key partners: Amazon Music, Pandora, and Tidal.
• Created the Sony Music Voice Lab, a suite of internal products that optimize content on voice-enabled devices.
• Internal subject matter expert on voice-assistant technology and the role of smart devices in the music industry.

Toronto, Ontario, Canada

• Designed, scoped, and sold consulting engagements that supported clients’ financial technology, business strategy, data infrastructure, and marketing objectives.
• Partnered with clients to co-develop innovative tools that utilized customer data, transaction data, and other third-party resources to support decision-making.
• Managed client relationships across three customer segments: entertainment, telecommunications, and small business.

Toronto, Canada And London, United Kingdom

• Project Manager for 3-5 person teams across 22 management consulting engagements in 5 different countries.
• Accountable for managing internal and external stakeholders, developing recommendations, and follow-on sales.
• Created and piloted a global rotational program for employees seeking international work experience.

Toronto, Canada Area

• Supported 14 engagements across a wide breadth of business challenges that included new product development, product launch and market entry, and supply chain optimization.
• Developed business cases to support engagement recommendations, including forecasting the impact to the client’s P&L.

Toronto

• Fulfilled all customer service requests by coordinating across internal teams, including the partners, traders, and senior customer service representatives
• Managed CRM database to monitor account changes in order to communicate them to all internal and external stakeholders

Holetown, Barbados

• Founded a social enterprise that commoditized a dangerous Caribbean invasive species by turning it into a food export.
• Nicol Entrepreneurship Competition: Winner (McGill Chapter) and National Finalist (Top 6 in Canada)
• Winner: Dobson Cup Elevator Pitch Competition 2012