Hello everyone, my name is Nathaniel!Over the course of my decade long professional journey throughout the hospitality industry as an operations leader, as well as extensive research and coursework within ASU’s Human Systems Engineering program, I have gained experience in leadership, customer and employee relations, quality assurance, marketing and social media outreach, talent acquisition and recruitment, learning and development, web/mobile application development, product design and development via various mediums, as well as user experience/interface research, design, and integration. I have also gained priceless experience successfully communicating with people from various cultural and linguistic backgrounds at multiple levels of formality. I am working towards attaining fluency in Spanish, Mandarin, and Korean and am always pushing to improve my communication skills professionally and linguistically. TOOLS: Adobe XD, Asana, Bamboo HR, Blackboard LMS, Canvas LMS, CSS, Figma, Google Office Suite (Drive, Docs, Forms, Sheets, Slides), HTML, Lessonly LMS, MTurk, Medallia, Microsoft Office Suite (Word, Excel, Outlook, Powerpoint), Qualtrics, Salesforce, Slack, Solidworks, SPSS, Tableau, Visual Studio Code (Javascript), Workday HCMSKILLS: Customer service; cross-cultural and multilingual communication; inventory and cash register management; marketing and social media outreach; product lifecycle design and development; project management; property onboarding and interior design, public speaking and presenting; quality auditing; customer and employee satisfaction analysis; team leadership, education, training, coaching and mentorship; user experience/interface research, design, and development; website/mobile app developmentHOBBIES: Baking and cooking, karaoke and music learning, language acquisition (Spanish, Mandarin, Korean, French, and Japanese), reading and storytelling, technology, travel (20+ cities in 6 countries), UX / UI research & design, video games and Gamification Learning Theory