Nathaniel Hefler
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Nathaniel Hefler Email & Phone Number

Help Desk Contractor at Insight Global
Location: San Antonio, Texas, United States 4 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Help Desk Contractor
Location
San Antonio, Texas, United States
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Who is Nathaniel Hefler? Overview

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Quick answer

Nathaniel Hefler is listed as Help Desk Contractor at Insight Global, a with 15494 employees, based in San Antonio, Texas, United States. AeroLeads shows a matched LinkedIn profile for Nathaniel Hefler.

Nathaniel Hefler previously worked as Information Technology Contractor at Sproulltech and IT Technician at Resurrection Baptist Church. Nathaniel Hefler holds Bachelor Of Science - Bs, Computer Software Engineering, 3.2 from California State University San Marcos.

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Insight Global

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Profile bio

About Nathaniel Hefler

I started working retail at Big 5 Sporting Goods then moved on to do an internship as a Software Engineer at Tempo Communications and now I work as an IT Technician at Resurrection Baptist Church albeit now as a contractor. Big 5 Sporting Goods taught me how to communicate with coworkers and customers effectively and build good rapport with them in order to create an effective team and maintain a healthy work environment. I learned mobile application development and built upon my knowledge of Software Engineering that I learned in CSUSM from Tempo Communications as I worked in Front End Development for their Gigacheck Project. We needed to finish the prototype application so I worked to create filters and speedometers for the device based on the data packets sent from the hardware provided to us. These filters sent the data to its appropriate speedometer as the speedometers were all the same object but with multiple instances and were now receiving different data. For example, on one page of the application was the WiFi section as the application showed a visual representation of the Broadband speed of a facility based on data read from the hardware so for the WiFi section, it had two speedometers. The first speedometer showed only download speed while the second showed only upload speed. Only data packets with the WiFi and Download tags can go to the first speedometer and only packets with the WiFi and Upload tags can go to the second speedometer. That is how the filter worked. I learned how to do this by working with a senior software developer at Tempo Communications. Now I currently work as an IT Technician at Resurrection Baptist church where I switch tasks consistently and go from monitoring and editing a live stream one day to doing website maintenance using WordPress the next. I gained a lot of flexibility in mind and skills due to Resurrection Baptist Church.

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Insight Global
Insight Global
Help Desk Contractor
San Antonio, TX, US
Employees
15494
AeroLeads page
4 roles

Nathaniel Hefler work experience

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Information Technology Contractor

Current
Sproulltech

San Antonio, Texas, United States

Aug 2024 - Present

It Technician

Current

San Antonio, Texas, United States

Recently I have increased the reliability and internet upload and download speed of the network by 500%. In addition I have established good relations between the church and Unite Private Networks. My primary job is setting up and monitoring the live stream of the church's sermons. In addition, I edit the audio during the performance when the microphones of the pastors and/or singers are too low in volume or too high in volume. I also fix and update desktops around the office so everything is up to date and all computers are working properly. Plus I set up and configure zoom rooms for office conferences. Next I maintain the church website using WordPress. Then I watch over the internet security of the church. Finally I write procedures regarding Live streams, Zoom Rooms, and audio editing.

Jan 2023 - Present

Software Engineer Intern

Vista, California, United States

I worked with a team of 3 to finish a prototype mobile phone application that was written in C# and built in Xamarin as it was platform independent. I worked in Front End Development where I implemented Filters, Speedometers, and the ability to make reports. I implemented these speedometers using SkiaSharp which is a 2D rendering library with a C# wrapper. These Speedometers rendered in real time in reaction to data packets send to them from the hardware given to us by the company called "The Puck" which connected to either the Ethernet or the WiFi within a building and checked its broadband strength and speed. For the Speedometers, they reacted to the data packets sent from the device to them as they filled up based on how fast the upload or download speed of the internet was. I implemented filters for the speedometers based on these packets as each one was set to a different item. Where one was set to show only WiFi upload speed and another WiFi Download speed. Then the next page is the speed for Ethernet. These filters were created inside of the xaml files and were thought up when I read the tags inside of the data packets sent from the device and noticed they had a specific set pattern and said whether they were upload or download data or if they were Ethernet or WiFi data so I used both criteria to create the filter. We used Bitbucket to grab from company's branches and to make official commits on their main branch. We also used Git to manage the branches within our local group as we all worked on separate parts. During this development process, we practiced AGILE and Scrum consistently as we did constant sprints and used iterative development as we were building onto a preexisting mobile application. Meanwhile we wrote technical documents for progress reports to turn in to our employer and used UML diagrams to give visual representations of the components in our project as well as how they interacted with each other.

Sep 2021 - May 2022
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Colleagues at Insight Global

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1 education record

Nathaniel Hefler education

FAQ

Frequently asked questions about Nathaniel Hefler

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What company does Nathaniel Hefler work for?

Nathaniel Hefler works for Insight Global.

What is Nathaniel Hefler's role at Insight Global?

Nathaniel Hefler is listed as Help Desk Contractor at Insight Global.

Where is Nathaniel Hefler based?

Nathaniel Hefler is based in San Antonio, Texas, United States while working with Insight Global.

What companies has Nathaniel Hefler worked for?

Nathaniel Hefler has worked for Insight Global, Sproulltech, Resurrection Baptist Church, and Tempo Communications, Inc..

Who are Nathaniel Hefler's colleagues at Insight Global?

Nathaniel Hefler's colleagues at Insight Global include Andrew Fernandez, Grace Brezine, Darren Busby, Camren Agee, and Juliana Cowart.

How can I contact Nathaniel Hefler?

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What schools did Nathaniel Hefler attend?

Nathaniel Hefler holds Bachelor Of Science - Bs, Computer Software Engineering, 3.2 from California State University San Marcos.

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