Nathaniel Holsten Email & Phone Number

Springfield Va

Leesburg, Virginia, United States

Handled over 300 customers complaints with empathy and composure. Processed a range of documentation and entered it into four databases. Pitched ideas on how to improve performance and efficiency in the workplace. Trained, coached, and supervised new staff members in front end department with 100% success rate. Accurately Handled cash register with 90% success rate.

Supported On-Site Health and Safety. Consistently met with short and long-term goals. Properly assisted over 250 people on three separate on-site locations. Coached and supervised two new staff members with a 100% success rate. Help management identifies workflow issues related to onsite personnel safety and worked to find solutions. Interacted with multiple personalities and individuals. Assisted in handling various other tasks when needed. Supported System High Corp. Greeted and welcomed guests while proviting a positive first visit experience. Directed guests and answered questions while notifying workers of appointment arrivals. Kept office secure by adhering to proper procedure, and maintaining log books. Assisted in reorganizing personnel files to online database.

Virginia

Always on call to assist with shortages in staff. Reliably maintained a positive rapport with customers and staff while keeping to workplace standards. Accurately maintained large amounts of cash with an 80% success rate.

Virginia

My time with Adecco led me to work with several different companies, and work in various fields. I ended up working with Care First and Cirque Du Soleil. At Care First I operated as a mail assistant/office assistant. Helping them with maintaining a clean work environment, organized workspace, and filing system. I helped in various other tasks as well. I worked on the register, food handling & making, and worked independently in my own booth.

Cirque Du Soleil In Tyson'S Corner, Virginia

Served in a direct customer service role, demonstrating responsiveness and a respectful attitude. Responsive to employer needs, reporting consistently when scheduled to work and remaining on call to step in when requested to fill unexpected vacancies in work schedules. Managed food and beverage transactions and generated additional sales by upselling products to customers. Verified the accuracy of customer orders while fulfilling and serving food and beverages. Resolved customer complaints and corrected order errors, escalating issues to supervisors as necessary. Assisted in closing and cleaning up procedures at close of business. Contracted by Adecco Staffing.

Assisted team from remote location and maintained a positive, and consistent, connection with team. Worked in a support role while reviewing film and scripts for submission to be finalized for post-production. Helped with research and editing film and scripts for processing. Had the ability to learn on the fly.

Bachelor Of Fine Arts - Bfa, Creative Writing, 3.68

Liberal Arts Degree, Creative Writing