My forte lies in end-to-end Business Process Outsourcing solutions, overseeing sizable operations, and leading Project Management initiatives. My exceptional skills in Client management and Trust building have proven invaluable in the US Healthcare Payer and Provider Business domain. I possess comprehensive knowledge of P&L, Budget, Cost optimization, Hiring, training, Quality assurance, and Service delivery. My expertise in RPA & ML projects has yielded cost-efficient and scalable results. With hands-on experience in data analytics, I solve intricate problems using payer and provider data. I'm a metric-driven innovator, converting SLAs to impactful business metrics.