Nathaniel Mcdowell

Nathaniel Mcdowell Email and Phone Number

IT and AV Specialist @ Belmont University Center for Interprofessional Engagement and Simulation
Nashville, TN, US
Nathaniel Mcdowell's Location
Nashville, Tennessee, United States, United States
Nathaniel Mcdowell's Contact Details

Nathaniel Mcdowell personal email

n/a
About Nathaniel Mcdowell

Experienced IT Support Specialist with a demonstrated history of working with educational and corporate clients. Exceptional aptitude for troubleshooting with a growing background in Desktop Support, Server Administration, Windows Deployment, Mobile Device Management, Active Directory, Group Policy, TCP/IP Fundamentals, Network Infrastructure, as well as hardware and software solutions.

Nathaniel Mcdowell's Current Company Details
Belmont University Center for Interprofessional Engagement and Simulation

Belmont University Center For Interprofessional Engagement And Simulation

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IT and AV Specialist
Nashville, TN, US
Nathaniel Mcdowell Work Experience Details
  • Belmont University Center For Interprofessional Engagement And Simulation
    It And Av Specialist
    Belmont University Center For Interprofessional Engagement And Simulation
    Nashville, Tn, Us
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  • Amazon
    Information Technology Support Engineer
    Amazon Jan 2020 - Present
    Seattle, Wa, Us
    Responded to troubleshooting requests through chat, phone, and tickets. Maintained up to date knowledge of various systems and processes spanning multiple organizations. Managed Windows, Mac, and Linux operating systems in a secure corporate environment. Resolved issues related to common enterprise tools such as VPN, Microsoft Office, Exchange, Windows Server, MDM, JAMF, VoIP, etc. and proprietary software related to the company. Maintained service levels and customer satisfaction through performance metrics.
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  • Meharry Medical College
    Senior Technical Support Specialist
    Meharry Medical College Feb 2017 - Jan 2020
    Nashville, Tennessee, Us
    Built out servers and systems for more efficient workflow. Managed Windows Deployment server,Print server, Spicework server for inventory, Antivirus server, among others. Used ITIL ticketingsystem to track work. Collaborated with Networking team on infrastructure projects and programmingswitches. Collaborated with Systems team to create group policies for large and small-scale needs.
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  • Lyft
    Peer Mentor
    Lyft Jun 2016 - Feb 2017
    San Francisco, Ca, Us
    Meet with driver applicants to assess whether they are suited to be a part of the Lyft community. Explain app functions and expectations. Point of contact for concerns and questions about Lyft.
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  • Lyft
    End User Support Specialist
    Lyft Oct 2015 - Jul 2016
    San Francisco, Ca, Us
    Handled concerns from Lyft drivers and passengers including but not limited to, payment, earnings, promotions, app issues, etc.
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  • Metro Nashville Public Schools
    Substitute Teacher
    Metro Nashville Public Schools Oct 2014 - May 2015
    Nashville, Tn, Us
    My responsibilities included filling in for MNPS teachers and applying lesson plans set by administrators.
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  • Asurion
    Premier Solutions Specialist
    Asurion Feb 2014 - Aug 2014
    Nashville, Tennessee, Us
    Job Responsibilities: Providing technical support and troubleshooting for mobile devices including cell phones (iOS, Android, Blackberry, Windows), tablets, and laptops.
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  • Dell
    Technical Support
    Dell Aug 2013 - Feb 2014
    Round Rock, Texas, Us
    Job Responsibilities: providing professional level technical support for The Boeing Company. Resolved computer based issues over the phone included but not limited to Windows 7, Microsoft Office 2007, Microsoft Office 2010, Adobe Acrobat Pro, Internet Explorer, Printer mapping, Network Drives, Sharepoint, Remote Access, Mobile Devices, etc. Used advanced troubleshooting to provided solutions
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Nathaniel Mcdowell Skills

Technical Support Networking Troubleshooting Curriculum Development Teaching

Nathaniel Mcdowell Education Details

  • Tennessee State University
    Tennessee State University
    Multi/Interdisciplinary Studies

Frequently Asked Questions about Nathaniel Mcdowell

What company does Nathaniel Mcdowell work for?

Nathaniel Mcdowell works for Belmont University Center For Interprofessional Engagement And Simulation

What is Nathaniel Mcdowell's role at the current company?

Nathaniel Mcdowell's current role is IT and AV Specialist.

What is Nathaniel Mcdowell's email address?

Nathaniel Mcdowell's email address is na****@****nps.org

What schools did Nathaniel Mcdowell attend?

Nathaniel Mcdowell attended Tennessee State University.

What skills is Nathaniel Mcdowell known for?

Nathaniel Mcdowell has skills like Technical Support, Networking, Troubleshooting, Curriculum Development, Teaching.

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