Order Management Coordinator
Centennial, Colorado, United States
• Ensure contracts meet all submission criteria and compliance requirements and approve or reject contracts as appropriate• Answering inbound calls to schedule install of services and also answering questions about install• Review contract and validate services with customer to ensure accuracy• Serve as primary interface with identified customer IT/technical personnel/vendor/VAR• Navigates through multiple systems to build, track, and monitor orders• Interface with various levels of sales, operations, engineering, and other functional groups to ensure order flows appropriatelySpecial Projects:• Project Lead for OASIS Customer Text Message Reminder Pilot• Customer Desired Due Date (CDDD) Compliance Report• Frictionless orders day of install failure (DOIF) comprehensive report• Frictionless fall out orders status completion report