Nathaniel Scott-Reichel work email
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With 9+ years of dedicated experience in operations, I thrive on the dynamic intersection of customer support, scalable systems strategy, product management, and cross-functional collaboration. My personal mission is simple: to build flourishing diverse communities by nurturing well-balanced, confident, creative selves.🛠️ Operations Expertise: I've honed my skills in operations by working with emerging organizations, where adaptability is key. I understand the nuances of building efficient processes and systems that can scale with a growing business.🤝 Customer-Centric Approach: I'm passionate about customer support. Since my childhood growing up above a funeral home, I have always been focused on serving the self in others. Delivering exceptional experiences and building long-lasting relationships is at the heart of what I do. Happy customers are the best business strategy.📈 Product Management: I enjoy the challenge of bridging the gap between customer needs and product development. I've built the first of a kind management system for a support program within CUNY and had the privilege of contributing to innovative products that make a difference throughout my professional career.🤹 Cross-Functional Collaboration: In today's fast-paced business world, collaboration is the linchpin of success. Communication and alignment are strengths of mine and I thrive in cross-functional teams creating bridges across teams or departments to find solutions that benefit the entire organization.Why Work With Me?I bring a unique blend of analytical thinking and creativity to my work. My approach is data-driven, but human-centered. I'm not afraid to think outside the box to solve complex challenges. Give me a puzzle and I will solve it. Show me how to do something once, and you will never have to show me again. With everything I do, I try to positively engage with those around me. I strive to be someone who people feel comfortable talking with, and ultimately, I'm motivated by the opportunity to make a meaningful impact on every project I undertake. 🌟 Let's Connect! 🌟I'm always eager to connect with fellow professionals, share insights, and explore potential collaborations. If you're passionate about operations, customer support, or anything related to building efficient and effective organizations, flourishing communities, or nurturing happy and healthy humans, let's connect and embark on a journey of growth and success together.The best way to contact me is either through LinkedIn direct message or via email at natereichel@gmail.com.
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FounderInstrive Oct 2020 - PresentNew York City Metropolitan Area• InStrive is a self-development framework designed to raise awareness, build confidence, and empower. • Currently powering the advising model at the Dorson Scholars Program, a college and career readiness program serving underserved high school students in the Greater Newark, NJ area.• Piloted professional development programming for CUNY EDGE advisors at the Borough of Manhattan Community College. -
Director Of Program OperationsCodepath Nov 2022 - Sep 2023New York, New York, United StatesDrive the development and implementation of a range of systems to manage CodePath’s growth and to ensure continued operational excellence. Provide ongoing operational management and oversight of student and volunteer training programs as well as of our career center programs, while promoting a dynamic learning environment. Manage three core teams: student logistics (grading, course logistics, attendance, performance tracking), support (inbound email inboxes), and volunteer/staff logistics (onboarding, training, offboarding). -
Cuny Edge, Senior Manager Of Program OperationsThe City University Of New York Jan 2020 - Jun 2022New York, United StatesCUNY EDGE is a support program within the City University of New York (CUNY) that serves some of the university’s most vulnerable students: those who receive public assistance. CUNY EDGE's mission is to help CUNY students who are receiving public assistance achieve academic excellence, graduate on time, and find employment. CUNY EDGE envisions a world in which all people have access to the educational opportunities and support they need to realize academic success, a sustainable career, and a brighter future. • Member of the Central Office Leadership Team.• Improve program operations, identifying areas where data and/or technology can optimize processes and improve programmatic performance.• Lead product management and design for a custom-built web app that manages all programmatic data.• Develop and foster strategic data partnerships with new and existing stakeholders within CUNY.• Provide data analytics by generating ongoing and ad-hoc reports of program KPIs.• Coordinate efforts to implement a student feedback mechanism to better measure the effectiveness of services.• Provide ongoing trainings and technical support to 70+ team members across 18 campus locations.• Hire and supervise a data analyst that will assist with running reports, managing thedatabase management system, and acquiring valuable information from programstakeholders.• Meet with CUNY University Leadership as an Advisory Group member of BARC (Becoming an Anti-Racist CUNY), a cross-program committee working to make CUNY a more diverse, equitable, and inclusive place to work. -
Cuny Edge, Product ManagerThe City University Of New York Jul 2018 - Jan 2020Greater New York City Area -
Cuny Edge, Database Implementation CoordinatorThe City University Of New York Feb 2017 - Jul 2018Greater New York City Area• Support the creation, implementation, and management of a new database system.• Serve as the primary liaison between Central Office, third parties, and CUNY campuses.• Collaborate with Research Evaluation and Programming team to use and manipulate in-house databases.• Create process flow documents, work plans, and work with directors to continually improve the program.• Provide database-related technical support and training to the CUNY campuses with students in CUNY EDGE. -
Vp Of OperationsVirtualu Jan 2015 - Apr 2016Blacksburg, Virginia• Work with CEO and senior management to strategize best ways to achieve company goals • Oversee marketing, sales, and development teams• Serve as point of contact for strategic business partners• Set up and execute on the logistics of delivery and maintenance of VFit™ scanners• Querying MySQL and other data-driven channels to generate business and investor reports• Implemented and maintained customer support using Zendesk
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App DeveloperVirtualu May 2014 - Jan 2015Blacksburg, Virginia• Member of a two to three person development team• Fullstack development to build Alpha version of app and user interface
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Funeral Director’S AssistantReichel Funeral Homes May 2008 - Jun 2014Northampton, Pennsylvania• Responsible for running business operations such as billing, AR/AP, client relations, and improving processes• Assist in funeral, cemetery, and removal services• Grew up above the business; worked during summers and school breaks since high school• Observed the closure of an estate and witnessed the purchase of a family business by the next generation• Closely involved in legal counsel meetings, accounting, financial advising, and day to day negotiations among family business members throughout purchase of the business
Nathaniel Scott-Reichel Skills
Nathaniel Scott-Reichel Education Details
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Business Administration -
Cum Laude
Frequently Asked Questions about Nathaniel Scott-Reichel
What company does Nathaniel Scott-Reichel work for?
Nathaniel Scott-Reichel works for Instrive
What is Nathaniel Scott-Reichel's role at the current company?
Nathaniel Scott-Reichel's current role is Product | Flourishing | Ed3.
What is Nathaniel Scott-Reichel's email address?
Nathaniel Scott-Reichel's email address is na****@****ail.com
What is Nathaniel Scott-Reichel's direct phone number?
Nathaniel Scott-Reichel's direct phone number is (540) 605*****
What schools did Nathaniel Scott-Reichel attend?
Nathaniel Scott-Reichel attended Washington And Lee University, Blair Academy.
What skills is Nathaniel Scott-Reichel known for?
Nathaniel Scott-Reichel has skills like Entrepreneurship, Engineering, Small Business, Strategic Planning, Team Building, Public Speaking, Public Relations, Research, Microsoft Office, Data Analysis, Editing, Fundraising.
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