Building natural product delivery methods that brands/clients love. Maximizing the companies ability execute on significant market demand for nutraceutical gummy and other delivery method contract manufacturing. Creating and implementing a highly profitable business operations model. Investing profits into transformative technology and parallel business ideas for exponential growth. Managing and leading a talented and passionate workforce beyond their current success levels.

Responsible for leading new sales and revenue generation for natural product contract manufacturing and 3PL. Developed industry leading delivery methods for nutraceuticals in gummy format. Served as executive leader assisting with developing company strategy and operational priorities.

Senior Business Development Manager for SKY Nutro - we are a MA based natural product and nutraceutical manufacturer, specializing in gummies and dog treats to suit many effects based purposes.

Potter's mission is to unlock the healing power of cannabis and create safe, transparent, and highly effective hemp wellness products. We currently offer proprietary hemp extracts that are consistent, transparent, and targeted towards specific wellness needs. We are a purpose-driven team focused on helping others, having fun, and cultivating a culture of wellness within ourselves and our community at large. We take a unique approach to hemp wellness and pride ourselves on bringing the industry forward with optimized products, data gathering and giving back to the local community.

The process manager role serves as the strategic operational consultant for the Small Commercial business unit, supporting the new business, consolidation, and life sciences underwriting, rating and sales teams. The process manager role is a core team member of most strategic initiatives, leading cross functional teams to drive process, people and technology solutions for Hanover that align to Small Commercial goals.

Responsibilities- Manage the operational processes that support $780 million Small Commercial Renewal business portfolio.- Project lead strategic initiatives that drive and support New Business growth.- Manage the implementation and integration of product and process enhancements.Key Accomplishments:- Project lead for Data Intake technology evaluation and proof of concept. Designed successful integration of process and technology to ensure minimal risk of implementing in production. Identified internal and external processes well-suited for a data intake technology solution and included cost benefit analyses supporting each recommendation. Presented technology overview and demonstration to executive leadership.- Partnered with actuarial to evolve the Small Commercial Workers Compensation pricing model. Created recommendations to integrate key policy performance indicators into actuarial pricing model, which in the future, will allow for an automated pricing structure.- Developed a Renewal pricing disruption report for a new Commercial Auto product. The report allowed for a coordinated proactive communication strategy between our portfolio & field staff to help protect our agent experience.

Responsibilities:- Lead strategic technology and process improvement projects that span across Middle Market and Small Commercial.- Quality audit infrastructure and reporting program lead. Create and manage program roadmap, communicate program vision to key business stakeholders and provide project updates to executive leadership.Key Accomplishments:- Project manager and business representative of a cross functional team spanning Commercial, Personal, and Specialty lines tasked with determining key performance metrics within Service Operations. Additionally, partnered with an outside vendor to create customer survey aimed at providing additional insight into how customers viewed Service. Data was leveraged to prioritize key Service Improvement initiatives across the enterprise.- Program lead of team recognized for evolving the Commercial Lines Quality Program.

Responsibilities:- Provide process improvement recommendations to business leaders using relevant data and process analysis- Lead the integration and implementation of technology and strategic project initiativesKey Accomplishments: - Created automated quality policy audit algorithm and policy upload tool which selects relevant policies to audit at the individual and enterprise level consistently on a monthly basis. - Responsible for quality reporting and audit Infrastructure program management. Includes developing a program roadmap to relay key initiatives and implementation timelines to operations management.- Led the development and delivery of quality reporting suite aimed at providing managers context into rater quality scores across automated and manual rating systems and insight into employee performance. This included meeting with Operations Managers and Leadership to collect requirements, pilot the report, plan the implementation and retire legacy reports.