My name is Nathaniel Terrell. I am an accomplished and growth-focused Operations/Production leader with extensive experience in planning, directing, inspecting, and coordinating the maintenance of a variety of military aircraft systems with a keen focus on improving overall efficiency and productivity. I am instrumental in developing business relationships. I am patient about training expert technicians by creating team-focused work environments. I embrace difficult challenges and I am able to adapt to new surroundings and willing to learn. I offer strong interpersonal skills that facilitate effective working relationships with management, facilities personnel, contractors, and vendors. I lead by example and demonstrate personal accountability to my staff.Noteworthy achievements include:• Leadership- Reputation for being a result-driven leader who focuses on creating a positive team morale• Customer Service- Primary point of contact for addressing and resolving escalated customer issues while building relationships that last a lifetime• Project Management- Initiates and leads revenue-generating projects from start to finish.Customer loyalty impacted when you employ the right professionals to represent you when assisting your valued customers. Connect with me today to find out how I’ll make your mission my mission, to help bring ALL of your business objectives into focus!
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Maintenance Operation ControllerGal Jul 2014 - Feb 2021Abu Dhabi, United Arab EmiratesIn my previous role as Maintenance Operations Controller, I: • Managed up to 200 technicians through continuous change, championed broader thinking, and created a transparent, open communication environment and clear expectations. • Facilitated meetings with the customer focusing on opportunities to collaborate/align business solutions and optimize growth; Has a keen ability to translate and simplify complex topics for general business audiences.• Systematically aggregated and synthesized the flying numbers report to headquarters daily. • Oversight of all facility maintenance, repairs, and general upkeep for 60 hangars and 20+ buildings.• Provided training to staff in avionics, weapons, electrical/environment, and engine specialties.• Delegated tasks in a dynamic environment with constantly changing needs to obtain 85% scheduling efficiency.• Reviewed and managed long-range planning schedules to ensure optimal personnel and resources were available to support mission requirements; Reduced repeat and recurrence of maintenance from 4% to 2%.• Created cooperative team environment that motivated the team to balance a sense of urgency with quality; Team conducted 1,460 evaluations, achieved 93.2% aircraft readiness – well above 85%• Directed maintenance, repair, and inspection of 60 block 50 F-16 aircraft to ensure flight readiness. -
Light Helicopter TechnicianMd Helicopters Sep 2006 - 2013Mesa, Arizona, United StatesIn my previous role as Light Helicopter Technician, I:• Responsible for installing various components using blueprints and maintenance manuals such as flight controls, hydraulic, fuel systems, oil systems, and landing gear.• Performed daily inspection of aircraft, post-flight inspections, and performed any major or minor repairs.• Relationship Management: Reputation for building relationships with key stakeholders and colleagues, ensuring satisfaction through ongoing communication and follow through. • Responded to and appropriately handled emergencies that arose calmly and effectively to change the approach or method to fit the situation best. • Utilized a wide range of people and operational management skills to optimize the employee experience to maintain the health of daily and long-term goals.• Drove quality assurance by reviewing for accuracy, efficiency, and redundancy. • Worked harmoniously with others and provided ongoing training to staff by having in-depth aircraft knowledge and understanding the company landscape. Passionate about developing and leading others. • Noted for utilizing out-of-box techniques with ways to increase efficiency and productivity. -
Aircraft Maintenance Assistant Manager/Quality InspectorUsaf Retired Mar 2000 - Jun 2006Luke Afb AzIn my previous role as Aircraft Maintenance Assistant Manager/Quality Inspector, I:• Supervised up to 30 tactical maintenance technicians; Leveraged a motivational management style to build and retain high-performance teams with a focus on customer support excellence. • Daily review of processes through reviewing efficiency improvement, tools, resources, and provided tactical corrective recommendations. • Coached individuals by providing frequent performance evaluations and expectations focused on setting goals, deadlines and holding staff accountable. • Created a safety-minded culture with 0 personal career safety incidents; ensured compliance with OSHA, personal protective equipment (PPE), MSDS, and HazMat handling and disposal regulations and procedures.• Oversaw training and certification programs for all team members to ensure updated skills. • Improved quality assurance and guided unit to impressive 99% compliance rating during annual unit Compliance Inspection.• Acted as a trusted advisor in the problem resolution process by communicating issues, providing responsive and thoughtful feedback/improvements to inquiries mutually beneficial for the customer, employee, and the company.
Nathaniel Terrell (T) Education Details
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Aeronautics/Aviation/Aerospace Science And Technology, General
Frequently Asked Questions about Nathaniel Terrell (T)
What is Nathaniel Terrell (T)'s role at the current company?
Nathaniel Terrell (T)'s current role is Maintenance Operation Controller.
What schools did Nathaniel Terrell (T) attend?
Nathaniel Terrell (T) attended Community College Of The Us Air Force.
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