Nathaniel Anfield
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Nathaniel Anfield Email & Phone Number

Digital Customer Engagement | People Centered | Customer Centric | Account Development at Twilio
Location: Auckland, New Zealand 15 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Role
Digital Customer Engagement | People Centered | Customer Centric | Account Development
Location
Auckland, New Zealand
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Nathaniel Anfield is listed as Digital Customer Engagement | People Centered | Customer Centric | Account Development at Twilio, a with 3794 employees, based in Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Nathaniel Anfield.

Nathaniel Anfield previously worked as Enterprise Business Development Specialist at Twilio and Corporate & Government Business Development Specialist at Vmware. Nathaniel Anfield holds Bachelor Of Commerce - Bcom, Marketing And Management from The University Of Auckland.

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About Nathaniel Anfield

Diligent and enthusiastic team player, passionate about innovation, personal development, and becoming better together. Fluent in both English and Bahasa Indonesia with an affiliation for public speaking and simple report presentation for ease of communication. Experienced in leadership, strategy development and consultative tech specialisation. Motivated by new knowledge and skills to find fulfilment in life.Working in Twilio to help businesses build and integrate all communication channels together. Consulting enterprises increasing customer engagement through centralised contact center, expanding omnichannel reach while reducing integration cost through a centralised API, and decreasing Account Takeover risk through One Time Passcodes.Worked in VMware exposed me to the world behind the foundation of technology through Virtualisation and Cloud Infrastructure. I managed to further understand the secret behind app modernisation, virtual desktops, cloud infrastructure, management, and cybersecurity, which then translates to my ability in consulting Corporate businesses on reducing cost, while increasing operational efficiency.Worked in Adobe to identify and develop new business opportunities for Adobe's innovative software solutions. By leveraging extensive knowledge of the digital landscape and passion for digital marketing technologies, I was dedicated to helping organisations to make life easier for people and brands everywhere through personalised Digital Experience. The Experience Cloud enhances Customer and Employee experience through content management system, and data-driven approach with our Data & Insight tools. All of it leveraging the power of our AI. Worked within both the Government and Enterprise sector to establish meaningful relationships with decision makers and help the team tailor solutions that meet their specific needs.Graduated from The University of Auckland with a Bachelor of Commerce degree, majoring in marketing and management. I have developed a lot of interest surrounding the areas of digital marketing, consumer behaviour, people management.

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Twilio
Twilio
Digital Customer Engagement | People Centered | Customer Centric | Account Development
san francisco, california, united states
Website
Employees
3794
AeroLeads page
15 roles

Nathaniel Anfield work experience

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Enterprise Business Development Specialist

Current

> Providing consultation for companies to enhance digital customer experience by connecting messages across channel, personalise offerings based on previous purchase behaviour, and increase security in account creation and access; resulting in increase of marketing and sales conversion rate, increase customer lifetime value, IT and end user productivity, and customer satisfaction score.> Diagnosing company stakeholders regarding challenges around siloed marketing channels, high no-show rate on bookings, customer service slow handling time, and cyber account takeover> Developing strategic relationship with new and current Twilio customers to nurture and expand partnership throughout APAC region> Supporting business’ digital transformation in omnichannel marketing & promotion, digital alerts and notifications, centralised and automated contact center, verification and identity managementPortfolio Coverage:> Channel API (Twilio Voice, Email, SMS, WhatsApp, Viber, Messenger)> Marketing Automation (SendGrid)> Centralised customer service w/ Chatbot & Voicebot Integration (Flex)> Programmable alerts & Notification (Twilio IoT)> Account Verification (Verify)> Identity Authentication (One Time Passcode)> Fraud Detection (SMS Pumping, MITM)

May 2024 - Present

Corporate & Government Business Development Specialist

Job Description:> Manage relationships with current and new VMware customers to renew and cross sell> Generate new business opportunities for Account Executives within specific B2B outbound target account list> Provide SPINABT + MEDDICCC qualification> Build rapport & nurture C level prospects through value led discussions> Educate prospects by sharing market insights> Negotiate on behalf of the Sales teamPortfolio Coverage:> On Prem Portfolio (vSphere, vSAN, vCenter, etc.)> Cloud Portfolio (Hyperscalers, Aria Cost, Aria Automation, vRealize, vROPs, etc.)> App Modernization Portfolio (Tanzu)> Virtual Workspace (Horizon, WorkSpace ONE)> Cyber Security (Carbon Black Cloud, EDR, NSX Firewall)> Networking (SD-WAN, Load Balancer)Value Proposition:> Providing consultation for government bodies and companies to develop more flexibility with remote workforce and seamless onboarding, improving cloud and on-prem infrastructure cost efficiency, increasing level of security, and better overall business productivity and employee empowerment with the power of Virtualisation> Diagnosing company stakeholders regarding challenges around infrastructure downtime, siloed cloud environment and slow time to migrate, and the increasing level of threats in cyber attacks within the new hybrid work environment> Developing strategic relationship with new and current VMware customers to nurture and expand partnership throughout APAC region> Supporting business’s and government bodies' digital transformation in cloud and on-prem infrastructure virtualisation and management, app modernisation, anywhere workspace, and cybersecurity

Jun 2023 - Mar 2024

Corporate Business Development Specialist

> Providing consultation for companies to develop more flexibility with remote workforce and seamless onboarding, improving cloud and on-prem infrastructure cost efficiency, increasing level of security, and better overall business productivity and employee empowerment with the power of Virtualisation> Diagnosing company stakeholders regarding challenges around infrastructure downtime, siloed cloud environment and slow time to migrate, and the increasing level of threats in cyber attacks within the new hybrid work environment> Developing strategic relationship with new and current VMware customers to nurture and expand partnership throughout APAC region> Supporting business’s digital transformation in cloud and on-prem infrastructure virtualisation and management, app modernisation, anywhere workspace, and cybersecurity

May 2023 - Jun 2023

Commercial Business Development Specialist

Mar 2023 - Apr 2023

Strategic Enterprise & Public Sector Business Development Specialist - Digital Experience Cloud

Auckland, New Zealand

Job Description:> Build strategic relationship with net-new Accounts (ICP: $500M+ annual revenue companies / public sector) and enhance their revenue by expanding their Digital Customer Experience> Generate new business opportunities for Account Executives within specific B2B outbound target account list> Provide SPINABT qualification> Build rapport & nurture relationships with C level prospects through value led discussions> Educate prospects by sharing market insightsPortfolio Coverage:> Data & Insight (Adobe Analytics, DMP, CDP)> Marketing Automation (B2B, B2C, Journey Optimizer)> Content (CMS, DAM, LMS)> eCommerceValue Proposition:> Provided consultation for government bodies to deliver one-to-one personalised content experience, increasing stakeholder engagement with cross channel coordination, and structuring data sources to make better decision through citizen insight> Provided consultation for companies to deliver one-to-one personalised content experience, increase customer engagement with cross channel coordination, and structure data sources to make better decision through customer insight> Diagnosed and guided company stakeholders regarding challenges around data siloes, content velocity, and go to market strategies to better achieve personalisation at scale> Developed strategic relationship with new and current Adobe customers to nurture and expand partnership throughout APAC region> Supported digital transformation and communication initiatives for government bodies to better understand citizen needs, making services become more accessible to citizens, and helping target more relevant stakeholders.

Dec 2022 - Mar 2023

Strategic Enterprise Business Development Specialist - Digital Experience

Jul 2022 - Nov 2022

Enterprise Business Development Specialist - Digital Experience

Auckland, New Zealand

> Provided consultation for companies within $500M+ annual revenue to deliver one-to-one personalised content experience, increase customer engagement with cross channel coordination, and structure data sources to make better decision through customer insight> Diagnosed and guided company stakeholders regarding challenges around data siloes, content velocity, and go to market strategies to better achieve personalisation at scale> Developed strategic relationship with new and current Adobe customers to nurture and expand partnership throughout APAC region> Supported business’s digital customer experience in data analytics, customer data profile, content management, website and eCommerce enhancement, and marketing automation / customer journey management> Managed multiple stakeholder relationships; ranging from current and potential clients of Adobe, Account Executives, reporting directly to Team Managers> Generated effective reporting on how to create better customer digital experience for Adobe and client companies> Managed email marketing campaigns to increase conversion of top and middle of sales funnelPlatform utilised:> Adobe Experience Cloud> Salesforce> Microsoft Suite> Outreach> PowerBI

Jan 2022 - Jul 2022

Inbound Response Management Business Development

New Zealand

Job Description:> Respond to inbound engagements, ranging from request for communication, event data, whitepapers, content syndication, etc.> Qualify using SPINABT & MEDDICCC to identify opportunities and handover to Account Executives> Helping brands communicate with their consumers through the world's first AI-powered conversational cloud> Increasing customer satisfaction by 95%, conversion rates by up to 1000%, and reduce operational cost by 50%, all through proactive messaging AI in order to target prospects and re-engage existing customers

Sep 2021 - Jan 2022

Marketing Specialist

Auckland, New Zealand

> Managed and created social media content for Instagram and YouTube to promote Velocity start-up competitions during COVID-19, achieved significant growth compared to previous year> Provided consultation to future entrepreneurs on how to build and grow the foundation of start-ups> Presented during events and in lecture theatres to inspire and educate viewers about start-ups

Jan 2020 - Sep 2021

Digital Marketing Intern

Auckland, New Zealand

> Conducting research and social media audit to outline strategies to be implemented by the company> Managing social media content according to the objectives of the company based on up-to-date algorithm> Strategised internal marketing to adjust toward the international market> Analysed social media content using data driven tools (SemRush, HubSpot)> Created website content and copywriting for digital marketing blogs to increase client traction

Mar 2021 - Jun 2021

Scholarship Fundraising Representative

Auckland, New Zealand

> Built rapport with university alumni in order to build and finance the ‘Students’ Emergency and Wellbeing’s Fund’.> Achieved ‘The Social Director’ award for taking the most initiative in organising in-office activities.> Generated leads of university alumni to increase future success rate

Aug 2019 - Oct 2020

Digital Marketing And Photography Intern

Indonesia

> Strategised SEO, SEM, and eCommerce concept, maximising website and advertisement performance> Created content and generated leads which increase future conversion rates

Dec 2019 - Jan 2020

Aut Relations Manager (Aiesec In Auckland City)

Auckland, New Zealand

Mar 2019 - Jul 2019

National Support Team: Digital Marketing (Aiesec New Zealand)

Auckland, New Zealand

Nov 2018 - Mar 2019

Marketing And Public Relations Manager (Aiesec In Auckland City)

New Zealand

Jul 2018 - Nov 2018
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Colleagues at Twilio

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3 education records

Nathaniel Anfield education

Foundation Degree, Business/Commerce, General

Taylors College Auckland

High School, Science

Santa Laurensia
FAQ

Frequently asked questions about Nathaniel Anfield

Quick answers generated from the profile data available on this page.

What company does Nathaniel Anfield work for?

Nathaniel Anfield works for Twilio.

What is Nathaniel Anfield's role at Twilio?

Nathaniel Anfield is listed as Digital Customer Engagement | People Centered | Customer Centric | Account Development at Twilio.

Where is Nathaniel Anfield based?

Nathaniel Anfield is based in Auckland, New Zealand while working with Twilio.

What companies has Nathaniel Anfield worked for?

Nathaniel Anfield has worked for Twilio, Vmware, Adobe, Liveperson, and Velocity: The University Of Auckland Innovation And Entrepreneurship Programme.

Who are Nathaniel Anfield's colleagues at Twilio?

Nathaniel Anfield's colleagues at Twilio include Mirjam Mälksoo, Luis Felipe Ramirez Silva, Camilo Isaza Franco, Benjamin Jr Osias, and Kridai Goswami.

How can I contact Nathaniel Anfield?

You can use AeroLeads to view verified contact signals for Nathaniel Anfield at Twilio, including work email, phone, and LinkedIn data when available.

What schools did Nathaniel Anfield attend?

Nathaniel Anfield holds Bachelor Of Commerce - Bcom, Marketing And Management from The University Of Auckland.

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