Nathaniel Baldwin Email & Phone Number

Berkeley, Ca, Us

Managed a complex infrastructure of several hundred servers providing a variety of services for both external customers and in-house teams.Managed, hired, trained and mentored a team of seven UCB student employees.Improved our infrastructure through a combination of process improvements, technical solutions, and thorough documentation.Coordinated cross-team projects.Ran meetings, including team and cross-team meetings as well as one-off meetings to plan projects or solve issues. Kept meeting participants focused and ensured they were clear on their post-meeting responsibilities.Made purchasing decisions and submitted purchase orders.Served as technical and organizational lead for our virtual environment. Oversaw many successful projects to improve this infrastructure.

Berkeley, Ca, Us

Worked as a consultant with the campus networking group to catalog, update, and document their servers.Implemented centralized configuration management across their server infrastructure.Re-engineered their monitoring system.

Worked on a student team to provision, maintain and secure several hundred servers. Collaboratively maintained and updated systems documentation.

Ran shifts by managing other on-duty employees, resolving conflicts, and keeping a positive and calm attitude.

Took orders, delivered food and drink, provided excellent customer service.

Operated chair lift controls and “bumped” moving chairs to ensure guest comfort and safety.Scanned tickets and passes. Detected and reported fraudulent ticket / pass use.

Managed all of the computers for a 120+ person non-profit.Handled a wide variety of concurrent responsibilities, including high-level project work, desktop support for all employees, equipment purchasing and training.

Wrote features and news articles for two online gaming magazines. Managed a team of data entry workers.