Travel Consultant 2
CurrentNORAM, EMEA & APAC.Blended Process – Chat, Calls & Email.Global Corporate Travel - Resolution of queries & Technical issues, Grievance handling-escalations to Manager/Floor Supervisor.Reservations, Cancelations, Rescheduling/Exchanges of Flights, Hotels, Car Rentals and Rail.Primary focus on Customer Service to ensure that our customers get the maximum value out of all their Corporate travel by providing guidance, clarity, and going the extra mile on each and every interaction or transaction.