Responsible for management, coordination, and scheduling of internal communications including content management across AOC intranet; email blasts and weekly newsletter creation and distribution to 1000s of AOC staff; and website maintenance using Granicus CMS while working with multiple jurisdictions and offices across AOC.

• Lead creation, implementation and distribution of communications strategy comprising of: press releases, website, newsletters, email blasts, social media, event planning and marketing, external correspondence• Public relations, community outreach liaison• Oversight of brand messaging and brand identity• Social media manager• Marketing strategy for We Are Bruce Lee exhibit

• Proofreader and QA specialist of monthly regional and international online alumni newsletters• Proofreader of quarterly online coursework brochures• Proofreader of graduation commencement program• Video caption transcriber of online event recordings

• Steward of brand's overall mission to inform and educate audiences of Asian American history and the Asian American experience • Developer of internal brand documentation and external communications• Marketing and outreach strategist• Social media content editor, managing a team of contributors; lead content strategy, development, and publishing: www.instagram.com/asianweekdb• Manager of website content: www.asianweek.com

• Copy editor (catalog, UX copy) at Joyopos, Abacus Business Computer POS Systems• Copy editor (website) at Channesia• Proofreader (e-books) for Eight11• Copy editor at Silicon Valley Bank• Content writer (website, marketing content) for True Image Orthodontics• Managing editor at SOMA Magazine• Copywriter (website content) at Browne, Inc.• Proofreader (interactive web content) at Groove• Proofreader (RFP, presentation) at Universal McCann• Copy Editor (print/email/web collateral) at Nimblefish• Copywriter (web content) at Plutoz

• Social media, digital, TVC, radio, email, print, OOH• Clients: BGE, PSE&G, Pepco, Central Hudson Electric, Texas Department of Transportation, Centers for Disease Control, Department of Homeland Security, Federal Highway Association, National Cancer Institute, NIAAA• Addy Award, Hermes Award

• Multicultural copywriter: social media, print, digital, marketing collateral• Clients: St. Jude Children's Research Hospital, U.S. Bank, AARP, Department of Health and Human Services

• Lead creative multicultural copywriter across full-service advertising media campaigns: TV and online commercials, radio broadcasts, print and OOH, social media, web content, digital banners, event programming, marketing collateral.• Led external-facing creative pitches and presentations to clients and partner agencies.• Provided collaborative, big-ideation conceptualization with general market and diverse segment partner agencies for Wells Fargo.• Contributing writer for 3AF's 2016 award-winning digital media campaign for AARP.• Wrote and reviewed company's internal communications and external communications, i.e., job postings, website content, social media posts, new business emails, award applications, etc.• Clients: Wells Fargo, AARP, Asian Art Museum, Cathay Pacific, Southwest Airlines, Gilead, Kikkoman, Squaw Valley Ski Resort

• Proofreader of B2B marketing materials for clients such as Genentech, Hampton Suites, Xfinity

• Proofread content and copy for presentation decks, new business pitches, RFPs, digital banner advertisements (desktop and mobile), print advertisements (flyers, OOH, billboard), broadcast scripts (videos, TV spots).• Managed QA content for 100% accuracy and consistency in accordance with client guidelines, product list, pricing, imaging, formatting, legal disclaimers.• Clients: Walmart, Microsoft, Bay Club, Clorox, Delta Dental, eBay, Juniper, Kipling, PG&E, YMCA

• Content editor of high-quality, original writing-on-demand online blog posts, white papers, web copy, social media posts, press releases.• Clients: MultiView, LinkedIn, Trip Advisor, StubHub, Coupons.com, Apartment Listing, eBay

• Edited and proofread copy for print advertisements (retail catalog), OOH (posters), online interactive (banners, mobile, landing pages) and broadcast media.• Clients: EA, Dockers, Air New Zealand, PG&E, Del Monte, Kikkoman

• Contributing writer of over 250 national sports articles• Edited, proofread sports-related articles, applying data-driven SEO practices to increase searchability.• Promoted articles through Twitter.

• Edit and proofread copy for print advertisements, online interactive (banners, iPad, mobile, landing pages) and broadcast media, RFPs and presentations for SCION, Lexus, Toyota, Levi's, Hudson, Boost Mobile, SF AIDS Foundation, UNIQLO.• Copywriter for SCION's monthly newsletters, email blasts.• Performed quality assurance for television spots, identifying discrepancies in content and audio scripts.• Proofread request for proposal presentations for creative advertising campaigns and client branding pitches.• Responsible for drafting and composing client online newsletters; composing and creating in-house personnel biographies for press releases and other website marketing material.• Web content editor for Scion.com and Broadway Mehanical-Contractors, Inc. websites.

• Served as content writer for six issues of digital and print magazine publishing, writing all copy including articles, stories, headlines, subheads, captions, and table of contents• In charge of social media content, developing copy and content calendar for JPG website, blog, online newsletter, social media accounts (Facebook, Twitter)• Co-curator of magazine content, identifying subject matter in alignment with themes for each magazine issue• Developed background questionnaire and interviewed contributors for magazine content

• Wrote web content and articles for professional philanthropic women’s social media network.• Designed Google Earth video tour presentations; also managed membership and company event updates through social media resources.• Assisted in composition and web development of media and content on company website.

¬ Operational Efficiency• Edited over 800 articles in company Knowledge Base intranet. Revised, uploaded and formatted numerous articles using Snap-It and Photoshop.• Wrote user guides for Customer Service Portal functions, including internal and external Help and Feature requests.• Copyedited user manuals and release notes for Granicus software products.• Assisted in development of internal communication workflow of articles between Sales, Design, Operations and Human Resources departments.