Nathaniel Reyes Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

Fishers, Indiana, United States

- Provided help desk level technical support to a diverse array of high volume clients across the globe and managed over 20 calls a day.- Engaged in comprehensive troubleshooting encompassing but not limited to Microsoft point of sale systems, printer configurations, operating system challenges, and proprietary hardware issues . My role extended beyond issue resolution, as I proactively identified and implemented preventive measures, contributing to a more resilient and reliable IT infrastructure for clients worldwide.- Diligently adhered to and enhanced company procedures, actively contributing to the continuous improvement of the knowledge base. I played a key role in optimizing workflows, fostering a collaborative and knowledge-sharing environment within the help desk team.

North Las Vegas, Nevada, United States

- Distinguished myself through versatile contributions across multiple roles within a bustling department store environment, seamlessly transitioning between cashiering, order picking,auditing, receiving, and general customer service. This dynamic exposure not only honed my adaptability but also cultivated a comprehensive understanding of diverse retail operations, positioning me as a valuable asset in any retailsetting.

High School Diploma, Media Communications

Bachelor Of Science - Bs, Information Technology

In progress