Nate Padgett's Location
San Francisco, California, United States, United States
Nate Padgett's Contact Details
Nate Padgett work email
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Nate Padgett personal email
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Nate Padgett phone numbers
About Nate Padgett
Passionate about people and technology. Software may be eating the world, but it's only as good as the people who build it and the hardware it runs on.
Nate Padgett Work Experience Details
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Co-FounderInformalSan Francisco, Ca, Us -
Co-FounderStudio 45 Dec 2021 - PresentSan Francisco, California, Us -
Co-FounderInformal Dec 2018 - PresentSan Francisco, California, Us
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Community, Marketing, StrategyIndependent Consultant Mar 2017 - Present
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PartnerCraftsmanave Aug 2018 - Jun 2021 -
Director Of Community Engagement And Business DevelopmentTechshop, Inc. May 2017 - Nov 2017San Jose, Ca, UsIn 2016, Futureworks NYC partnered with international makerspace operator TechShop, Inc to open a 20,000 sq ft advanced manufacturing center in Sunset Park Brooklyn. I joined the TechShop team to build the TechShop Brooklyn community and establish industry partnerships ahead of our fall 2017 opening. I designed and executed our marketing, community, business development, and public relations strategies; brokered partnerships with other makerspaces, startups, and enterprises; and oversaw our inward and outward facing community building activities.Two weeks after we opened to the public, the leadership team at TechShop, Inc. announced they were shutting the company down and declaring bankruptcy. TechShop Brooklyn was closed along with TechShop's 10 other US locations. -
Head Of Community And MarketingKeen Home Inc. Feb 2015 - May 2017Marlborough, Massachusetts, UsI joined the Keen Home team a week before the founders pitched their product to the sharks on ABC Shark Tank. I was brought on to develop Keen Home's community and customer service segments and during that first week I set up the team's first support process, blog, and social media strategy. Over the next two years I grew our blog readership to 36,000 from nothing, our mailing list to 20,000 from about a thousand, and led marketing, community, and customer operations. As a member of the leadership team, I played a central role in developing Keen Home's brand voice, marketing strategy, and customer experience. I planned and executed two pre-order campaigns and lead marketing for the company's crowdsourced equity financing campaign through SeedInvest. Additionally, I was the face of Keen Home through their monthly newsletter, automated support emails, and most outgoing communications. -
Community DirectorQuirky Inventions Jul 2013 - Feb 2015New York, Ny, UsI wore a variety of hats as Community Director at Quirky. From leading the Community Support team during rapid growth, to directing community management teams focused on moderation, insights, and invention curation, I oversaw every aspect of the community at Quirky. I worked closely with the Platform Team to build new administrative and community tools that allowed for greater efficiency within the Community Team and engagement with the community online. Additionally, I managed our invention education program and established the Quirky community’s offline presence through Meetups and community outings. -
Acting Head Of Customer ServiceQuirky Inventions Jan 2014 - Jul 2014New York, Ny, UsIn early 2014, Quirky leadership decided to split customer service and community management into two teams. I was given two options: become the Head of Customer Service or stay with the community management team. I chose to stay with community management, but held the interim role of Head of CS while we searched for someone to permanently fill the position. I led 35 community managers and customer support reps working in NYC and Schenectady, NY. Ensured future scale and consistency across support channels by leading the launch of a new CRM. Worked with our Systems Team to deploy a new call center platform.Implemented support sub-departments, Logistics, Payments, Community, and Technical Support to streamline support operations and ensure high quality, focused support in these four key areas.
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Community Health & Growth LeadQuirky Inventions Jun 2012 - Jul 2013New York, Ny, UsWorked with the Head of Community to segment the support team into three key verticals: Support, Engagement, and Content. Managed an overhaul of community team training materials and launch of an internal team webpage using Google Sites.Established a Code of Conduct for Quirky community members as well as internal moderation guidelines and procedures of the Community Team. Created team metrics, developed a Community dashboard, and launched our first customer satisfaction survey.
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Community AmbassadorQuirky Inventions Dec 2011 - Jun 2012New York, Ny, UsSupported Quirky's growing community of inventors, influencers, and customers. Helped grow the community team from two to five Community Ambassadors in five months. Built Quirky’s Community Team training materials and on-boarded all new hires. Regularly contributed to the Quirky blog and social channels. Led a rewrite of Quirky help content.
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Business Development ManagerPark Circa, Inc. Jul 2011 - Jun 2012Walnut Creek, Ca, UsResponsible for building relationships with parking garages throughout San Francisco and the Bay Area. Lead guerilla marketing efforts to spread awareness and supported partnership negotiations with big-name automobile brands. Developed viral video marketing strategies, as well as phone and email campaigns focused on user acquisition and increasing parking space inventory. -
Google Apps Small Business SpecialistGoogle Aug 2010 - Jul 2011Mountain View, Ca, UsOne of two selected from the Google Apps technical support team to pilot and launch a small business on-boarding team.Supported approximately 30 businesses trialing Google Apps every month by writing customized deployment plans, providing technical support, and aiding with implementation.Increased conversion rates among trial customers from 55% to 89%, drove product usage from 25% to 95%, and increased program revenue by 61%.Co-authored the Mail Migration Options for Mac and Synchronize Google Apps with Mac help center articles on www.google.com/support/a, and updated existing product documentation.Developed and led implementation of the “Setup Consultation” program, aimed at increasing client pool by 80% by reducing the average number of days dedicated to a client from 25 to 5.
Nate Padgett Skills
Strategy
Marketing
Project Management
Cloud Computing
Entrepreneurship
Business Development
Microsoft Office
Leadership
Community Management
Community Outreach
Copywriting
Email Marketing
Sales
Customer Service
Social Media
Content Strategy
Public Speaking
Event Planning
Salesforce
Desk.com
Netsuite
Html
Sql
Wordpress
Tumblr
Data Analytics
Advertising
Salesforce.com
Nate Padgett Education Details
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New York UniversityInteractive Telecommunications Program (Itp) -
Uc Santa BarbaraBusiness Economics
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The University Of GöttingenInternational Economics
Frequently Asked Questions about Nate Padgett
What company does Nate Padgett work for?
Nate Padgett works for Informal
What is Nate Padgett's role at the current company?
Nate Padgett's current role is Co-Founder.
What is Nate Padgett's email address?
Nate Padgett's email address is na****@****home.io
What is Nate Padgett's direct phone number?
Nate Padgett's direct phone number is +192532*****
What schools did Nate Padgett attend?
Nate Padgett attended New York University, Uc Santa Barbara, The University Of Göttingen.
What are some of Nate Padgett's interests?
Nate Padgett has interest in Team Building, The Killers (Band), Human Relations, Economics, Arts And Culture, Braille, Heat, Punk Rock, Education, Santa Barbara.
What skills is Nate Padgett known for?
Nate Padgett has skills like Strategy, Marketing, Project Management, Cloud Computing, Entrepreneurship, Business Development, Microsoft Office, Leadership, Community Management, Community Outreach, Copywriting, Email Marketing.
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