Nathaniel Fleming Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Maintained an exceptional 90% customer loyalty rate throughout August and September 2024, reflecting dedication to customer satisfaction and retention strategies.
• Successfully set and achieved the goal of attaining the highest monthly gift card sales, demonstrating exceptional sales skills and exceeding targets by 46% for transactions over $25 in February.
• Conducted thorough till audits for opening and closing procedures, ensuring meticulous attention to detail, accuracy, and accountability.
• Provided personalized assistance to customers in creating customized stuffed animals, demonstrating exceptional customer service and in- depth product knowledge.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Provided exceptional customer service, exceeded sales targets, and managed cash transactions accurately.
• Contributed to inventory management, ensuring availability of products and maintaining optimal stock levels.
• Collaborated with team members to create a positive shopping experience for customers.
• Proactively addressed customer concerns by offering personalized solutions and product alternatives, ensuring customer satisfaction.
• Communicated effectively with coworkers to ensure adherence to all policies and procedures.

Hamilton, Ontario, Canada

• Assisted customers in selecting clothing and accessories, maintaining a visually appealing store layout, and providing product recommendations.
• Received positive feedback for professionalism and dedication to customer satisfaction.
• Demonstrated exceptional sales acumen by winning company-wide selling contests, showcasing an ability to drive sales and meet targets. Consistently received positive feedback from customers and management for friendly.

Burlington, Ontario, Canada

Surpassed monthly sales goals for 2 consecutive months and achieved 85% customer loyaltyOrganized and displayed merchandise based on company standards while maintaining a visually appealing presentationProvided passionate customer service and selling through customer engagement

Hamilton, Ontario, Canada

• Provided personalized assistance to customers, facilitated product selection, and processed transactions efficiently. Played a key role in training new sales associates, ensuring adherence to company policies and.
• Ensured optimal customer satisfaction by providing personalized assistance and facilitating product selection tailored to individual needs, reflecting the commitment to delivering exceptional client service emphasized.

Greater Toronto Area, Ontario, Canada

• Taught taekwondo classes to students of all ages and skill levels
• Developed and implemented lesson plans to improve students' technique, form, and overall performance
• Trained students for local, regional, and national tournaments
• Assisted in the management of the dojang, including scheduling, customer service, and equipment maintenance
• Earned a 2nd degree black belt and certified instructor status through the World Taekwondo Federation"

Bachelor Of Arts - Ba, Economics And Mathematics

Activities and Societies: McMaster Taekwondo Club- Club President

Graduate Certificate, Analytics For Business Decision Making

High School Diploma