Nathaniel V. Email & Phone Number

Chambly, Qc, Ca

Montreal, Canada Area

 Mise en place d'un nouveau CRM et développement des rapports de gestion sur l'entonnoir de ventes ainsi que sur les activités à haut rendement Gestion des programmes de ventes d’impression gérées et des ventes de logiciels d’extraction et d’automatisation des processus Agit à titre de spécialiste de produit et de processus de vente auprès des quatre équipes de ventes au sein de l’agence Coaching des représentants ainsi que des gestionnaires dans la gestion de leur entonnoir de ventes, dans la gestion des activités et des résultats  Imputable des résultats des quatre équipes de ventes couvrant le territoire de Montréal, Laval, les Laurentides et l’est de l’Ontario Responsable de l’intégration et de la formation de tous les nouveaux employés en vente dans l’agence

Montreal, Canada Area

 Create and follow sales contests too enhance pipeline & sales.  Attributable to sales results of covered agency.  Pipeline analysis to guide sales managers in their action plans to acheive plan. Monthly & Quarterly sales foracsting. Coaching Sales Representatives from the largest Sales Agency in Eastern Canada. Assist sales representatives in business development activities such as: cold calls, phone prospecting, needs analysis, proposals and closing of sales. Provide personalized feedback to the representative and their manager after each activity, outlining what he or she did well and what could be improved. Identification of at-risk representatives to better forecast hiring and training needs. Design and broadcasting of monthly trainings on a national scale.

Région De Montréal, Canada

 Coaching Sales Representatives from Multiple Sales Agencies in Eastern Canada. Assist sales representatives in business development activities such as: cold calls, phone prospecting, needs analysis, proposals and closing of sales. Provide personalized feedback to the representative and their manager after each activity, outlining what he or she did well and what could be improved. Identification of at-risk representatives to better forecast hiring and training needs. Design and broadcasting of monthly trainings on a national scale.

Région De Montréal, Canada

 Manage a team of 50 telesales agents in a unionized environment  Implementation of telephone performance indicators and contingency plan Monitoring of performance indicators  Employee coaching and training Managing customer complaints Ensure customer satisfaction in collaboration with fields sales and distribution teams Hiring new employees based on business needs Objective establishments in the beginning of the year, mid-year follow-up and end-of-year evaluation Managing absenteeism and attendance

Montreal

 Training need assessment  Identifying indicators that will allow measuring training effects Training planning with the required ressources Training design oriented towards technical sales E-learning design and LMS management  Vulgarization of technical concepts  Sales and technical training animation Measuring indicators before and after training Advances training need identification after measuring the indicators

Région De Montréal, Canada

 Provide a customer experience that exceeds expectations Analyze business needs and requirements in telecommunications Building an adapted solution to the requirements and budget of my clients Offer high quality, high performance and reliable products and services Customer training on the use of their new technological equipment Working in partnership with various stakeholders such as interconnectors, IT and network specialists and technical specialists

Région De Montréal, Canada

 Training planning with the required ressources Design and updates on IT tool focused trainings Vulgarization of technical concepts  IT tool training animation Sales and customer retention training animation

Région De Montréal, Canada

 Sell products and services based on customer needs Perform after-sales service activities (billing, , business relocation, general inquiries, solve customer problems)  Solicit existing customers and potential customers  Survey our customer to determine satisfaction levels Retain customers wishing to cancel or reduce their products and services Manage administrative records

Brossard, Québec

Brossard, Québec

Bachelor'S Degree, Human Ressources Management

Completed program with a 3.51 GPA

Certificate, Human Ressource Management

Completed program with 3.94 GPA

Certificate, Accounting

Diploma Of College Studies, Business Management

Ce profil est axé sur le monde des affaires et le fonctionnement des organisations. Il vous initiera au monde de l’entreprise et de la.

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