Nathan Widen Email & Phone Number

Sioux Falls, South Dakota Area

 Consult with potential buyers and the community to inform current market conditions, price averages, mortgage terms, and legal requirements; stays abreast with industry related trends and information to offer effective, accurate industry advice.  Promotes sales of properties via local marketing, open-house events, and listings in various third-party services such as social media postings, website realty listing companies, newspapers etc.; coordinate buyer closings and oversee signing of all required documents of residential sales.  Handles financials and disbursement of customer funds; processes and maintains financial records for services including down payments, closing costs and service fees, and other transactions. Attain new buyer and lease accounts through effective, continuous advertising; utilize cold and warm calling techniques, online marketing, and face-to-face realty networking to enhance business exposure.  Maintain and organize full schedule including property show events and tour meetings, open-house events, and meetings to complete and finalize buyer documentation.

Sioux Falls, South Dakota Area (Empire Mall)

 Maintained personal business matrix figures; mentored Sales Consultants and supported team sales numbers. Trained mobile associate staff that resulted in effective operation; trained staff in areas of sales techniques, products and services offered, company expectations and values, and customer service aptitudes. Guaranteed product and service knowledge through self-development and industry research; sold phones and accessories based on customer needs and offered products and services to solve concerns and fulfill customer technology needs.  Assisted manager in various leadership responsibilities such as team motivation, delegation of tasks, administrative support, and staff trainer related to new and updated store policies, procedures, expectations etc.  Demonstrated customer service excellence; effectively handled displeased customer situations with professionalism and discernment. Managed customer device troubleshooting and repair; referred to Geek Squad for complex processing as needed. Delivered feedback and coaching to Sales Consultants to improve results and increase overall customer satisfaction.

Sioux Falls, South Dakota Area

 Provided value-added solutions to customer’s technological wants and needs; educated customers on latest phone technology and sold phones, plans, and accessories based on needs assessment. Supported daily business operations, including processing customer transactions, inventory assessment, and auditing cash receipts daily. Demonstrated customer service excellence through listening, advising, helping, and assisting customers and staff, as needed, to ensure smooth operations. Handled customer complaints and returns in a professional, timely manner; offered multiple solutions while staying compliant with store return/refund policies. Maintained product inventory guaranteeing full stock on sales floor enabling positive visual appeal as well as optimal customer product availability. Handled customer device troubleshooting; provided warranty exchanges and store refunds as needed.  Exceeded monthly quotas including sales, customer ratings, and new account openings.

Sioux Falls, South Dakota Area

 Oversaw actions of 15-20 employees and managed daily restaurant operations; trained employees and guaranteed compliance with food laws and regulations. Monitored performance and customer service feedback and mentored, praised, and coached all staff to improve overall operations.  Maintained employee schedules; organized peak-time shift coverage, handled conflicts, and communicated schedule changes in a timely manner while ensuring accurate, effective labor hour schedules.  Sustained company goal for Labor Percent, Guest Per-Man Hour, and Food Percent while demonstrating customer service and leadership attitudes.  Two-time recipient of Employee of the Month for excellent performance of duties and attitude.

Sioux Falls, South Dakota Area

 Originated mortgage loans and ensured customer applications were completed in a timely manner. Consulted with potential clients to discuss benefits of life, health, Medicare supplemental insurance policies, investments, and annuity programs.  Gained new clientele through effective sales techniques and guaranteed positive, helpful customer service via listening, understanding, and offering creative client solutions.  Handled complex client cases with care and ensured client received all necessary benefits to be in compliance with their retirement planning.  Advised clients of risks at all times and was compliant with company, contract, insurance, and property laws.