• Manage the intake and organization of medical records and provider documents. Further utilizing Adobe Pro to scan and organize documents before uploading them into the internal Image/ECM software via Captiva Importer.• Coordinate processing of physical records for off-site retention storage; additionally using MS Excel to track and organize all documents by intake date and prepare retention labels.• Draft and proofread record requests, education letters, OID referrals, and other sensitive PPI documents; further ensuring all education and policy attachments were included.Notable Achievements/ Projects: • Coordinated a multi-month project restructuring and reorganizing the file storage. Including, processing several thousand pages of out-of-date medical records, hotline reports, audit reports, and legal documentation for off-site retention, and further digitizing remaining in-date documents into digital storage. This project not only eliminated a massive backlog of retention files but also helped create reliable accessibility of digital records for investigators and a more organized system for current and incoming physical files. • Implemented a cataloging system by mapping uploads and file destinations via the use of Excel spreadsheets organized by group numbers, subscriber ID, and folder ID. Implementing this greatly improved file organization and document retrieval for investigators, of which I received positive feedback from supervisors.

• Conduct frequent audit reports of health insurance claims in the Coding Audit Management System, ensuring the completion of reports by an established deadline.• Utilize MS Excel formulas and data runners to clean and consolidate all audit report information into separate Excel sheets specific to plan or provider information.• Validate reported costs and savings and resolve discrepancies through cross-referencing amounts listed in the claims management system to ensure accuracy.• Process provider reimbursement payments; ensuring payment amounts are accurate and filling out/updating respective forms and spreadsheets.Notable Achievements/ Projects: • Created various data runners utilizing used to to pull insurance coding and patient information for claims reporting. This significantly reduced the manual reporting time by 90% and greatly improved cross-referencing accuracy.

• Coordinated the the review and organization of over 4,500 historical and active contracts of SFHS and its subsidiaries into the Workday contract management system.• Transferred daily contracts into Workday, ensuring all contracts included relevant data and were properly categorized.• Monitored renewal alerts, directing all pending contracts to their respective departments.• Collaborated with legal and IT departments to streamline document management system maintenance and updates.

• Maintained county warrant database (APPS) and file storage of 10,000+ official copies of felony, misdemeanor, and civil warrants, and protective orders.• Conduct quarterly audits of all records, ensuring all files are properly filed, and cross-referencing all information with county records; identifying all discrepancies and passing them along to higher-ups.• Reviewed and digitized warrants and emergency protective orders by performing high-volume data entry, cross-referencing, and file management tasks in the county case management software, ensuring seamless data accessibility.• Review and enter all felony warrants and protective orders into a state and national database (NCIC/OLETS) and/or modify existing records.•Communicate regularly with law enforcement officers and county officials to validate warrants and protective orders, ensuring accurate information exchange and compliance with legal requirements.

• Spearheaded an overhaul of the firm's case management system, significantly streamlining the backlog of medical cannabis licensing applications and enabling a more centralized team environment.• Drafted civil pleadings, motions, and discovery requests ensuring all documents were filed in accordance with case management deadlines.• Conferred with clients to complete intake procedures and fulfill discovery requests.• Reviewed opposing pleadings, motions, and discovery requests pertaining to civil cases. • Performed research on legal precedents concerning assigned cases.• Coordinated weekly meetings with department personnel to discuss case matters and client intake appointments.• Organized meetings with managing partners to revise the firm's medical cannabis licensing procedure manual, and aided in cross-training team members on new procedures.

Primary duties included training in fire team tactics, squad movements, land navigation, inventory management, supply organization, and equipment maintenance.