- Leader of a Payroll Specialist team; acting as a resource on topics such as: Labor Law, payroll corrections, and software functionality.- Provide timely, accurate payments, and quality customer service to both internal and external clients.- Communicate with clients to explore new ways to streamline payroll processing.- Educate end users about new service offerings via training materials and on-site instruction.- Identify, research, and resolve complicated payroll tax matters including: analyzing agency notices, processing payroll adjustments, and preparing and filing amended state and federal tax forms such as the 941-X and W2C.

Family owned, regional payroll consulting company servicing over 300 small to mid-size businesses in a wide range of industries. Performed a combination of Payroll and Human Resources functions ranging from payroll submission to onboarding and training.- Explored software functionality to find creative solutions to client specific needs, including: creating custom fields, building custom reports and researching upcoming software developments.- Gathered and reported necessary information to Workers’ Compensation vendors for premium calculation.- Audited third party reporting to ensure accurate and timely tax payments and all quarterly and annual federal, state and local payroll tax returns.- Consulted with clients regarding account changes, and resulting impact on payroll and labor laws and regulations.- Established and enforced payroll software security measures and office procedures.- Developed and maintained complex, automated PTO programs.- Managed the onboarding and training of new employees.- Collaborated with the owner and/or colleagues on matters of staffing (e.g. resume review, interviewing, preparing offers), training, performance appraisal, and compensation.- Created tables to analyze product offerings standing in the market, including forecasting the impact of price increases and altering pricing models.

Large scale law firm employing over 900 employees in 5 major US cities. Was hired as office Benefits Assistant, but also worked with HR Director and Legal Associates on HR initiatives outside of benefits.Human Resources- Coordinated with HR Director to conduct salary market research to ensure the firm was providing competitive compensation packages to attract and retain highly talented employees.- Assisted in the creation of an employee survey to improve the effectiveness of the firm’s wellness program.- Conducted research on employee harassment issues for the production of an informational video.- Created Benefits Assistant reference binder and assisted in the training of replacement employee.Benefits Administration- Directed the development and distribution of more than 500 open enrollment benefit summaries.- Audited insurance provider invoices against company records and paid monthly premiums, totaling $3.5 million annually.