Nathan Jeffery Email & Phone Number

Everett, WA, US

Tallinn, Estonia, EE

• Senior Technical Product Owner
• Senior TPO on a short-term project, to create a highly secure legal response system (LRS) that manages, tracks, fulfills, and bills for legal requests for a major telecommunication company.
• Managed customer engagements to define and clarify customer requirements.
• Maintained backlog and sprint work for POD (Process Oriented Delivery) team including overseeing the review, signoff, and demonstration of POD stories completed each sprint.
• Significantly improved defect resolution across PODs by 30% after enforcing enhanced review procedures before changes were merged.

Troy, Michigan, US

• Enterprise Data Platform – Data Products (Humana)
• Product Owner for the Enterprise Data Platform Data Products team which managed and maintained key business data assets hosted in the cloud.
• Prioritized and maintained a backlog that supported requests from over 5 different management groups.
• Managed a multiregional SAFe team whose work contained both agile and kanban elements including L2 support work.
• Key contributor to the successful backlog migration from JIRA to ADO which included managing 3 separate structural changes based on fluctuating management changes.Segment Cloud Intake & Fulfillment (Humana)
• Manage backlog for the delivery of Azure and GCP landing zones and Azure Kubernetes clusters

- Defined, developed and prioritized team backlogs to deliver customer-facing capabilities into Microsoft Azure Cloud platform.- Connect with customers to establish product roadmaps that meet business needs.- Work with technical leads and scum masters to monitor and report on development progress to ensure development deliverables align with business.

Seattle, WA, US

(Manufacturing Data Services ):- Member of leadership team for the 1DSC Manufacturing Data Service platform which enabled company-wide reporting of manufacturing health and metrics for supply chain partners and other key operating system platforms.- Collaborated with and monitored development teams to migrate critical manufacturing services to.

Hanover, MD, US

Technical Program Manager (Data Lake )- Aggregated health metrics to maintain overall service reliability which enabled Company-wide BI, including Windows 10 telemetry.- Generated Power Query reports to improve cross-product group communication of service health and aid in resource allocation.- Automated and integrated large-scale telemetry data.

Redmond, Washington, US

Developer for Microsoft Product and Services IT Department. Create and support of System Oriented Architecture (SOA) design features across multiple product platforms within the High Business Impact (HBI) space.(Anti-Malware Scan):- Responsible for variety of feature improvements to the database and web-service provider.- Utilized SCRUM management.

Redmond, Washington, US

Speech Server / Microsoft Lync / Skype for Business:- Test owner for the Application Server feature for Office Communication Server 2007 R2 and improvements to Database Replication and Device Update services for Microsoft Lync 2010. - Test owner for the Setup and WMI integration for Microsoft Speech Server 2007.- Responsibilities included creation of test.

Renton, WA, US

(Embedded Visual C++, Basic, & ADOCE):- Developed test applications in Visual Basic and C/C++. - Developed, reviewed, and updated test specifications and performed coverage analysis on existing tests. - Owner of the Visual Basic runtimes library test harness and ported it from Windows CE 3.0 to Windows CE 4.0. (Platform Builder for Windows CE.NET).

Bachelor Of Arts (B.A.), Computer Science

Computer Science