I was promoted to Senior Sales Specialist and relocated to San Francisco, where I took on increased responsibilities in addition to my previous sales role. In this position, I continued to focus on Parking Access and Revenue Control Systems (PARCS), but my scope expanded to include more strategic responsibilities and leadership in the region.As a Senior Sales Specialist, I not only managed higher-value accounts but also became more involved in strategic planning for the territory, working on larger, more complex projects with major clients. I had the opportunity to lead key negotiations, oversee multi-site installations, and collaborate closely with executive leadership on business development initiatives. Additionally, I took on the responsibility of building relationships with more prominent clients in the San Francisco market and driving growth in a highly competitive environment. This required a deeper understanding of both the industry and regional market dynamics, as well as staying ahead of emerging technologies and trends that could benefit our clients.The promotion allowed me to have a greater impact on the company's strategic goals while continuing to drive sales, improve client satisfaction, and expand our footprint in one of the most important markets on the West Coast.

As a Sales Specialist for Parking Access and Revenue Control Systems (PARCS), my role involved helping clients find the best solutions to manage their parking operations and increase revenue. I worked with a variety of clients, including airports, municipalities, and commercial parking facilities, to understand their needs and provide tailored solutions using PARCS technology.I was responsible for driving sales, which included identifying new business opportunities, meeting with potential clients, and walking them through the different systems we offered, such as automated entry, payment solutions, and software integrations. Once I understood their requirements, I created proposals and managed the sales process from start to finish, including negotiating contracts.A key part of my role was maintaining relationships with decision-makers and ensuring they had all the necessary information to make informed choices for their operations. I also stayed updated on industry trends and competitor offerings to provide the best recommendations.In essence, I helped clients streamline their parking management, improve efficiency, and maximize revenue, while contributing to the company’s growth in the PARCS industry.

As a Group Sales Representative for Thirteenth Floor Entertainment Group, my job was to drive group ticket sales and create unforgettable experiences for large parties across our attractions, which included haunted houses, escape rooms, and other seasonal events. I was responsible for reaching out to corporate clients, schools, community organizations, and private groups to secure bookings for events.Once I connected with a group, I’d work closely with them to understand their needs, offering tailored packages to ensure the best experience possible. I managed the entire process, from the initial inquiry to coordinating the logistics for the event itself. My goal was to increase group sales revenue, fill up our attractions, and make sure everything ran smoothly for the attendees.In addition to the sales side, I collaborated with our marketing, operations, and event teams to ensure the events were a success and that our clients had a memorable time. I also kept track of sales performance to meet or exceed our goals.Ultimately, I was responsible for building strong relationships with clients and helping them plan exciting group experiences, which was a key part of growing the business and making our attractions successful.

In my role at The Source Hotel, I was the Banquet Captain while also working as a Host, Server, and Bartender for the restaurant inside the hotel called The Woods. It was a dynamic position that allowed me to oversee large events and also be directly involved with the daily operations of the restaurant.As Banquet Captain, I was responsible for making sure that events, like weddings and corporate gatherings, went off without a hitch. I coordinated the staff, managed the setup and breakdown of the event spaces, and worked closely with the kitchen and event planners to make sure everything ran smoothly. If any issues came up during an event, I was the go-to person to handle them, ensuring guests had a seamless experience.At The Woods, I shifted between different roles—welcoming guests as the host, providing table service as a server, and mixing drinks as a bartender. I enjoyed the variety of the work, whether it was making sure guests had a great start to their meal, serving them with professionalism, or crafting drinks behind the bar.Overall, my job required a lot of flexibility, multitasking, and strong customer service skills. It was a rewarding experience to be involved in both the high-energy event world and the day-to-day restaurant operations.

As an Arena Operations Intern at Ball Arena with Kroenke Sports & Entertainment, I had the chance to be involved in the day-to-day operations of a major sports and entertainment venue. The job was really hands-on, and I got to learn a lot about how the arena is prepared and managed for different events, from Denver Nuggets and Colorado Avalanche games to concerts and special events.I helped with everything related to event setup and breakdown, like setting up the seating, staging, and signage, and making sure everything was in place for each event. After events, I assisted with tearing it all down and getting the arena ready for the next one. I also worked with vendors and contractors to coordinate things like food and beverage services, technical equipment, and cleaning crews to make sure everything ran smoothly behind the scenes.Another important part of my role was helping the operations team with facility maintenance and making sure everything was up to safety and compliance standards. Whether it was performing inspections, ensuring all safety protocols were met, or assisting with guest services and crowd control, I got to experience a variety of aspects of arena operations.On the administrative side, I supported the team with things like data entry, inventory tracking, and scheduling, which gave me insight into the logistical side of running a venue. Overall, it was a fast-paced environment where I had to stay organized and ready to adapt to whatever the day brought, especially since I worked during games and events, often at nights and on weekends.It was an amazing experience that helped me understand what it takes to run a major arena and host world-class sports and entertainment events.

As an Event Intern for the X Games in Minneapolis, hosted by ESPN, I was involved in many aspects of planning and running one of the biggest action sports events in the world. It was a fast-paced and dynamic environment where I got hands-on experience in event management.I assisted with event operations, which meant helping with the setup and breakdown of different event spaces, ensuring everything was in place for competitions, concerts, and fan activities. I also worked with vendors and contractors to manage the logistics for things like equipment, signage, merchandise, and hospitality services.Another big part of my role was working with athlete relations. I helped coordinate athlete schedules, assisted with their transportation needs, and provided general support to both athletes and VIP guests to ensure they had a smooth experience.On the fan side, I helped with fan engagement, working in fan zones, distributing promotional materials, and interacting with attendees to make sure they had a great experience. I also supported the marketing team, helping with social media content and on-site sponsor activations.I was also responsible for making sure safety protocols were followed and assisting with crowd control if necessary. Throughout the entire event, I helped the team with a variety of administrative tasks, like scheduling and data entry, to keep everything running smoothly.Overall, an incredible experience that gave me real-world insight into how a large-scale event like the X Games is managed from start to finish. I got to work with athletes, fans, and sponsors, and I learned a lot about event logistics, marketing, and operations in the process.

When I worked as an Event Intern for the Winter X Games in Aspen, CO, hosted by ESPN, I had the opportunity to be involved in the planning and execution of one of the premier action sports events in the winter season. It was an incredible experience where I got hands-on exposure to all aspects of event management in a unique winter environment.I was part of the event operations team, where I assisted with setting up and breaking down event spaces for snowboarding, skiing competitions, concerts, and fan activities. This involved coordinating with vendors and contractors to manage the logistics for everything from equipment and signage to merchandise and hospitality services, ensuring everything ran smoothly.A key part of my role was in athlete relations, where I helped coordinate their schedules, transportation, and accommodations. I worked directly with athletes and VIP guests, ensuring they had everything they needed for a successful and enjoyable experience at the event.On the fan engagement side, I worked in fan zones, helping distribute promotional materials and interacting with attendees to make sure they had a memorable experience. I also supported the marketing team by assisting with social media content creation, helping with on-site sponsor activations, and engaging with fans during the event.In addition to these responsibilities, I helped ensure that all safety protocols were followed during the event, and I assisted with crowd management to keep everything organized and safe. I also took on various administrative tasks, like scheduling and data entry, to help the event run smoothly.Being part of the Winter X Games in Aspen was an amazing learning experience. I got to see how a large-scale event in a winter setting is organized, while working closely with athletes, fans, and sponsors. It gave me valuable insights into event logistics, operations, and marketing in a high-energy, dynamic environment.