As a Talent Acquisition Intern at The Pasha Group, I contribute to the company's talent acquisition department by supporting various aspects of the recruitment process. Collaborating closely with the HR team, I assist in sourcing top talent through various channels, screening resumes, and conducting initial interviews.Key Responsibilities:•Assist in sourcing and attracting qualified candidates through online job boards, social media platforms, and networking events.•Screen resumes and applications to identify candidates who meet the required qualifications and organizational culture fit.•Conduct initial phone screenings to assess candidates' skills, experience, and motivation.•Coordinate interview schedules and communicate effectively with candidates and hiring managers.•Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).•Contribute to the development of job descriptions and recruitment marketing materials to attract diverse talent pools.Through this role, I am gaining valuable hands-on experience in talent acquisition while further developing my communication, organization, and teamwork skills. I am grateful for the opportunity to contribute to The Pasha Group's growth and success in attracting top talent to the organization.

• Collaborated with the team to support efficient operations, quality food service and guest satisfaction• Used a tabled management system to serve customers and coordinate guest seating• Provided excellent customer service by promptly greeting and welcoming guests• Communicated with management and service staff to address customer needs

•Coordinated daily customer service operations, including sales processes, orders, and payments, achieving a 15% increase in customer satisfaction scores.•Tracked the progress of weekly, monthly, quarterly, and annual objectives, contributing to a 10% increase in quarterly sales.•Monitored and maintained store inventory, reducing stock discrepancies by 20%.•Evaluated employee performance and identified hiring and training needs, resulting in a 30% reduction in staff turnover.•Designed and implemented training programs for new and existing Sales Associates, improving their productivity by 25%.•Communicated with customers and evaluated their needs, leading to a 12% increase in repeat customers.•Operated POS system, processing an average of 200 transactions per day with a 99% accuracy rate.•Collaborated with the management team on strategic HR initiatives, including recruitment and onboarding, which enhanced team cohesion and performance.

Asian Pacific Islander Youth Leadership Council (APIYLC):•Annual API Youth Summit (2019)•Provided guidance and mentorship to youth, fostering their personal, academic, and social development.•Developed and implemented activities and workshops aimed at building leadership and life skills, positively impacting over 200 youth participants.•Coordinated with community leaders and organizations to provide resources and support for program participants.Supporting Transitions Aspiration Mentorship Program (S.T.A.M.P.):•Annual API Youth Summit (2018)•Monitored and evaluated the progress of mentees, offering personalized support to help them achieve their goals.•Improved communication and public speaking skills through regular interactions and presentations to groups of youth and community members.

•Assisted customers with product inquiries and selections in the softlines department, achieving a 20% increase in customer satisfaction ratings.•Maintained a well-organized sales floor by replenishing stock, arranging displays, and ensuring merchandise was presented according to company standards.•Collaborated with team members to support daily operations, contributing to a 15% increase in department sales.•Handled cash transactions and operated the POS system with accuracy, processing an average of 150 transactions per shift.•Trained new associates on department procedures and customer service best practices, improving team efficiency by 25%.•Communicated effectively with management to address inventory needs and customer feedback, ensuring a seamless shopping experience.

•Greeted and seated customers promptly, enhancing their dining experience and contributing to a 15% increase in customer satisfaction.•Managed reservations and coordinated seating arrangements to optimize table turnover and reduce wait times by 10%.•Assisted with the training of new hosts, ensuring they understood and adhered to company standards and procedures.•Communicated effectively with the kitchen and wait staff to ensure smooth service and timely delivery of orders.•Handled customer inquiries and resolved complaints, maintaining a positive and welcoming atmosphere.

•Developed and implemented activities for youth to build social, emotional, and physical skills, positively impacting over 50 children.•Facilitated youth development activities for children between the ages of 5-14, fostering a supportive and engaging environment.•Practiced and improved public speaking skills, enhancing communication abilities and confidence.•Collaborated with team members to create and execute programs, demonstrating strong organizational and leadership skills.•Provided mentorship and guidance to youth, contributing to their overall development and well-being.

•Assisted in the development and implementation of educational programs for youth, positively impacting over 100 participants.•Coordinated with team members to organize events and activities, enhancing program engagement and participation.•Provided mentorship and support to youth, fostering their personal and academic growth.•Practiced and improved public speaking and communication skills through regular presentations and interactions with participants.•Contributed to the evaluation and reporting of program outcomes, supporting continuous improvement initiatives.