Nathan Meehan Email & Phone Number

Milton, On, Ca

Milton, Ontario, Canada

Oakville, Ontario, Canada

- Clarify previously taught material for students by adjusting the content to their learning style- Set agendas, learning plans and goals in order to guide students long term

Waterloo, Ontario, Canada

- Support and monitor customer facing solutions, often communicating directly with customers in order to troubleshoot and solve technical issues- Collaborate with team members and customers in order to understand and explain technical concepts

Toronto, Ontario, Canada

- Support and monitor various internal and public facing applications and solutions- Aid in resolving incidents by adhering to SLM, troubleshooting and communicating with the appropriate stakeholders when needed- Aiding in building use cases for new solutions through interviews and data analysis

Milton, Ontario, Canada

• Communicated with end users to assess, troubleshoot and fix a wide variety of IT related issues • Configuring and onboarding new devices such as new computers, phones and televisions• Documenting, developing and improving processes for the department, including documents outlining onboarding, equipment provisioning and decommissioning • General administration tasks in a hybrid environment – configuring user access, managing firewall, mail rules and group policies as well as leveraging cloud platforms like Azure, O365 and Microsoft related systems – OneDrive, SharePoint, etc.• Finding ways to automate department processes through programming with PowerShell scripts and other software like PDQ Deploy

Milton, Ontario, Canada

• Refined customer service, problem solving and communication skills through helping manage curbside delivery and dealing with customer issues and complaints • Further improved organizational skills and conflict management by keeping track of each separate conflict involving customers and their orders and ensuring each problem was resolved in a timely and appropriate manner• Assist customers with their questions regarding products and services offered through The Home Depot• Work with co-workers to ensure products are restocked and the department is clean and presentable on a daily basis • Perform opening duties, ensuring department’s numerous safety procedures have been fulfilled